As noted in messages from LIS, we are requiring all individuals to change their Middlebury password as a precaution in response to “heartbleed” security threat. If you have not yet changed your password since these email messages were sent, that is since Thursday, April 10th after 4 pm EDT, you were required to do so before this Thursday, April 24th at 4 pm EDT.
If you haven’t yet changed your password go to http://go.middlebury.edu/activate/ . (Please note that if you use a smart phone or tablet, you should turn off the device while you change your password.) If you need help changing your password, you can contact the Help Desk at 802 443 2200 or via the Help Desk ticketing system at http://go.middlebury.edu/whd.
Benjamin Bratton on “What’s wrong with TED Talks?” A, er, TED talk …
“… This is taking something of substance and value and coring it out so it can be swallowed without chewing. This is not how we’ll confront our most frightening problems. This is one of our most frightening problems. …” [around 2:00]
13 Ways To Be A Great Public Speaker – Rehearsing your body language and getting proper rest are effective tactics for reducing public speaking anxiety and ensuring that you give a memorable presentation.
Microsoft will end support for the Windows XP operating system and Microsoft Office 2003 software on April 8. Microsoft will no longer release security updates or provide technical support for either product after this date.
Both Windows XP and Office 2003 will continue to function, but computers running either product will become increasingly vulnerable to malware and other forms of cyber-attack.
Due to the risk these vulnerabilities create, the Information Security group considers it necessary that Middlebury College students, faculty and staff have an upgrade to better protect personal and College data.
If you are not sure whether you are using Windows XP, Microsoft has created an easy-to-use website you can use to help at http://amirunningxp.com.
If you have a College-owned device that is running Windows XP, please contact the helpdesk at firstname.lastname@example.org, or create a ticket at https://webhelpdesk.middlebury.edu/ to discuss the best course of action. The Technology Helpdesk has already begun the process of migrating all College-owned computers to Windows 7.
Students, faculty, and staff with personal computers running Windows XP will need to upgrade their computer operating system to be able to connect to the Middlebury network or VPN at some point in the future, so please take action as soon as possible.
This post was made in the fall, but technical issues delayed the implementation. We’re now ready to move forward.
Recently, we at the Helpdesk have spoken with many individuals who were disappointed with the interface and performance of NetStorage, but were unaware of other, usually superior ways to access their files.
In an effort to improve awareness, and in consultation with Central Systems and Network Services, we will be changing the go/middfiles shortcut, currently pointed directly to Netstorage, to lead to our main documentation about Middfiles. Using this documentation, users should be able to quickly connect using faster, better methods and be on their way.
We realize that this will be a significant change for some in our community, but we anticipate that over time, this will help people distinguish between Middfiles, the server system, and Netstorage, a web application that permits limited access to that system and is not intended for daily use. Netstorage will still be accessible via go/netstorage for edge cases like mobile devices that cannot use WebDAV.
The plan is to make the switch within the next few weeks. (EDIT: The changes have been made.) This post (available at go/middfileschange) will be updated with any new information.
As always, we invite your feedback via comments. For specific questions or issues, please make a ticket.
As has become our custom, we write this update three times a year to provide ourselves and rest of the community with a review of recent accomplishments, and more importantly, a roadmap for what to expect in the next three to six months. In addition, we make a nod to what we see as future issues and challenges further down the road.
Highlights since the last LIS Update include:
We continued to co-sponsor with CTLR the Academic Roundtable to encourage cross-campus conversation on important topics having to do with pedagogy, scholarly inquiry, and student learning.
We made more progress in building out our new videoconferencing infrastructure and upgraded a number of classroom.
We continued to encourage our community to use Web Help Desk to request service from us.
We created a new guide to training options that include both on-line, off-site, and on campus options.
Key goals for the next three to six months include:
As part of the broader faculty governance conversations taking place on campus, we in turn are thinking about a wide range of governance questions. How do we ensure appropriate consultation with our students, faculty, and staff to ensure that our planning and prioritization is aligned with the needs of the community that we serve?
We are hiring! We are currently running searches for a director of academic technology, a senior systems administrator, a head of collections, a media services specialist, and a network security analyst.
We are discussing the technical and policy implications of converting our google apps from a pilot to a full-supported production system.
We will also be discussing the process for evaluating new options for our email/calendaring system, and updating our analysis of the privacy and security implications of moving certain services to the cloud.
We are busy planning for the move of the CSNS and Security work groups to Exchange Street, the move of the Enterprise Applications area to Painter House, and the re-use of space within the Davis Family Library to support the digital liberal arts initiative.
We are planning an upgrade to the latest version of Microsoft Exchange.
We’ll be rolling out a Network Access Control system that will allow us to more carefully control which devices can join our network.
We’ll be reconfiguring the wireless network to make it simpler and more secure. As part of that, we’ll be putting in place a guest registration system to allow for those who only need to use it on a temporary basis.
We will be working closely with many offices across campus to develop a multi-year plan for Nolij, the document imaging system that allows for offices to automate many of their paper-based processes.
We’ll be upgrading Drupal, the software that powers our website to the latest version.
We’re also working with the Office of Communications on rolling out a new design for the homepage and some of the key pages that are linked to from the home page.
We will have an external security review of our systems as part of a consortial effort to improve our security stance.
We will continue our efforts to study trends in the ways our public computer labs are used to help us plan for the future of providing computing resources to our students.
We will start a pilot project where you can check out a bicycle from the circulation desk.
We’re writing a Request for Proposal as part of our investigation into a new campus phone system.
While we pursue all of this, we will of course keep doing all of our regular stuff: prepping for Language Schools, upgrading classroom and lab technology, adding more wireless access points, updating various systems, teaching information literacy courses, buying and cataloging library materials, and distributing new computers.
One goal that we are very keen to pursue is to invent a fool-proof, indestructible stapler that no one can steal.
The libraries will have reduced hours for the week of Spring Break, March 21st-30th. During the week, we will be open from 9 am – 5 pm. In addition, the libraries will be closed Thursday, March 27th, for an LIS in-service day. Full hours can be found at go/hours.
We in LIS have been testing a new method of connecting to College resources from off-campus, and we are excited to announce that it is ready for prime time. The Junos Pulse client is available for Windows, Mac, Android, and iOS devices. Next time you’re off-campus, try it yourself – the instructions are at http://go.middlebury.edu/vpn.
Computers with existing NetConnect or Cisco VPN setups will still be able to connect that way for the foreseeable future – just open the appropriate program and connect. However, the website at https://vpn.middlebury.edu will change – instead of the current page where you login and are prompted to download NetConnect, you’ll be redirected to the new instructions for Junos Pulse.
This new method should be easier to use as well as allowing connections on a broader range of devices. As usual, we welcome your general feedback in the comments; if you’re having a specific issue or question about using it, please make a ticket to ensure a timely response. Thanks!