Category Archives: middpoints

Has an ebook disappeared on you?

Looking for an ebook you used recently but that seems to have vanished? Let us know right away; we can probably get it back. Our major ebook program is undergoing some changes due to soaring costs and increasing publisher restrictions on usage. A large number of titles will disappear from our catalog this week. The process is designed to leave available anything that’s been used recently, but because of behind-the-scenes technical work, there’s a lag between the vendor’s most recent usage reports and the actual catalog-record deletion. As a result, you may have used a title in the last two weeks and now can’t find it again. Just ask us to recover it, and if our supplier still has it available, we will!

We also added a new collection recently, with more than 140,000 ebooks from EBSCO. Check it out!

@MiddInfoSec: “Middlebury College!” A Well Crafted Phishing Attack Looks to Come from the College

Over the past couple of days Middlebury College has been the target of a well-crafted  phishing campaign. Phishing messages are email messages designed to trick you into divulging your username and password. In this case, the phishing messages were written so that they looked like they were sent from Middlebury’s Department of Public Safety. An example of this phishing message is included below.

Middlebury’s email system was able to filter the vast majority of these phishing messages, delivering them into each recipient’s Spam Quarantine. Even with this protection, however, a few individuals released the messages from their quarantines, opened  the messages, and clicked on the phishing links therein.

Always use caution with quarantined messages. The quarantine is specifically designed to protect you from phishing attacks.  If you have any questions about a quarantined message, contact the Help Desk or send a note to We would be glad to help.

Sample Phishing Message:


For more information on phishing please visit For additional details about spam filtering and the spam quarantine, please review Spam Filtering at Middlebury.

Ancient clay artifact meets the Future

Today in Special Collections, our oldest text faced the library’s newest technology.

Our cuneiform tablet, a beer token from 2,000 BCE, took a new form when DLA postdoctoral fellow Kristy Golubiewski-Davis captured it in a 3D scan.

Mounted on a tripod, a small camera photographs the tablet, on a turntable, while a small projector shines different light patterns onto its surface. In the background, a laptop shows the 3D scan as it materializes.

To see 3D scanning in action – along with the tablet and other important Special Collections objects – come to Davis Family Library this Friday! Kristy will by demonstrating 3D scanning in the library atrium from 10am-2pm, and Special Collections will host our annual Fall Family Weekend Open House from 1pm-4pm.

And stay tuned for a 3D printout made from the scan coming soon, a plastic facsimile students and researchers can inspect in their own hands!

@MiddInfoSec: Information Security is Everyone’s Responsibility!

It is important for each of us to be aware of the increasing security risks to our increasingly connected lives. From laptops and tablets to smartphones and wearable technology, and 24/7 access to our personal data, the risk of sensitive information being exposed is very real.

  • Be Data Aware:

 Travel with, save, or record ONLY the data that is necessary and essential. Always redact or remove unnecessary sensitive data. Always keep your data backed-up and encrypted, when possible.

  • Protect Your Device:

Add a passcode to your cell phone, tablet, or laptop right now! iOS devices automatically encrypt your data once a passcode has been set. Android devices can encrypt your data with a few minor settings changes.

  • Use Strong & Unique Passwords or Passphrases:

Especially for online banking and other important accounts.

  • Use Multi-Factor Authentication when available:

Middlebury is introducing MFA for O365 and other services in 2016. Use MFA wherever possible.

  • Check Your Social Media Settings:

Review your social media security and privacy settings frequently. Enable MFA whenever possible. Keep your social media accounts current or close them.

  • Educate Yourself:

Stay informed about the latest technology trends and security issues such as malware and phishing. Visit for more information. For targeted training visit: .

  • Get Trained:

Contact ITS – Information Security at to set up a training session for your department.

@MiddInfoSec: Keeping Your Password Secure

Did you know that most passwords are easily broken? A few “secrets” can help you make a stronger more memorable password.


  • Longer is better – use at least 8 characters with upper and lower case, numbers and symbols.
  • Create an easy-to-remember passphrase  with four or more words substituting special characters for some of the letters.
  • Use a unique password for each service or account.
  • Change your password or passphrase regularly:
  • Be sure you’re on the correct website before entering your password or passphrase
  • Set a password for access to your mobile device


  • Don’t include personal information such as usernames, account numbers, address or phone numbers in your password or passphrase.
  • Don’t reuse the same password for multiple services
  • Don’t use a single word, in any language
  • Don’t use consecutive repeating characters or a number sequence
  • Don’t share your password or passphrase – even with managers, co-workers or the Help Desk
  • Don’t send your passwords through email


Can Students See My Course Site?

Middlebury is approaching the start of the undergraduate academic year, this is the time where faculty are thinking about course web sites. The college has also started the transition from Moodle to Canvas, a new Learning Management System (LMS) that is developed and hosted by Instructure. Like Moodle, faculty can create their Canvas course sites...

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Public Folder access during e-mail transition

Dear Colleagues,

As you may have heard, Middlebury is in the process of moving our e-mail infrastructure to the cloud in stages – see for details. While this has generally gone smoothly so far, there can be issues if people who have been migrated try to access other mailboxes that have not, or vice versa, especially on Macs. (Outlook for Windows generally works well, possibly after some adjustments as explained at In most cases we can move mailboxes together with the people who access them, but due to the nature of Public Folders they all need to be moved at once (currently scheduled for 8/30).

Bottom line: Mac users may find themselves unable to access Public Folders between the time that their own account is moved and August 30th. (Middfiles and other file servers will be unaffected; this is only for shared folders in Outlook e.g. department calendars.)

If this is an issue for your work, please comment here or e-mail to discuss so we can find a solution.

We appreciate your patience as we strive to keep our systems functioning optimally.


~Zach Schuetz
Middlebury College ITS

Transitioning IT services to the cloud

We are pleased to announce a change we are making to Middlebury’s email and calendar service. After years of running these applications on our own infrastructure, we are moving them to the cloud—specifically to Microsoft’s Office 365 suite of services.

There are several benefits to this move:

  • Stronger security. Microsoft is able to devote more resources to security than we ever could. As hackers become increasingly sophisticated, this has never been more important. Microsoft’s cloud-based services include an important second level of security that recognizes “trusted” devices, which can include mobile devices or a home computer. This means that even if someone learned your user name or password, they still would need a special code to access your account from a device other than your own.  Middlebury users will not be compelled at the outset to use this service, though we think it will be attractive to many people and we will be encouraging and supporting its use going forward once the transition to Microsoft’s cloud-based email and calendar service is complete.
  • Better and faster access. Putting data in the cloud will allow us to automatically synchronize data across devices and provide better and faster access regardless of your location.
  • Increased storage. Microsoft’s scale allows it to provide greater storage capacity at less cost. This means we will be able to back up data on a nearly real-time basis. And you no longer will need to worry about size of your email archive.

We don’t anticipate any significant disruption in services when we make the change. If you use Outlook, the switch will happen overnight, and your mailbox and calendar will look exactly as they did the previous day once you restart your computer.  In some cases, it has been necessary to replace your outlook profile, but if that is necessary, we’ll assist you.  The webmail site is very similar to what you are using today, but there are slight differences consistent with a new version.  For those employees who use an email client other than Outlook or webmail, we will provide instructions on how to adjust your account settings.

The process of transitioning mailboxes and calendars to the Microsoft cloud service will begin next week and continue through September, with faculty and students transitioned before the start of the semester and members of administrative departments scheduled by department in batches with advanced notice and on premise support.  The schedule of moves is available here:

This fall we will begin a transition of content currently stored on Middfiles to the cloud. This change will bring with it many of the same benefits as those described above and in addition facilitate collaboration – allowing you to share your data with colleagues at Middlebury and elsewhere with ease. We’ll keep you posted as we get closer to that move.

We are excited to deliver these significant improvements to the services we provide to the community. Once complete, we are confident they will result in better service with a reduction in cost and risk. If you have any questions, please contact our helpdesk at

Best regards,

The Middlebury ITS Team