Category Archives: middpoints

ACTT Proposal for the Adoption of Panopto

Why

The ACTT recommended a fall 2016 Panopto Pilot, following the spring 2016 evaluation of streaming media and video asset management services. 10 Undergraduate and 8 MIIS courses used Panopto for video streaming. Students that also used Canvas in their courses could access video from Panopto, however they had to log in again. Some faculty at MIIS also used the webcasting feature successfully, including interactive discussion and note-taking features. Sharing videos via Canvas site embedding and through a link has resulted in a good user experience, however it currently requires separate logins to Canvas and Panopto platforms.

Panopto has indicated that it would add the following features to the video streaming service by December 17th:

  • Quizzing — Instructors can add multiple choice, multi-select, and true/false questions into any video using the Panopto editor. Viewers can take quizzes in the interactive player, and instructors can access real-time reports of all responses.
  • Captions — Users can access Panopto’s machine-generated speech-to-text captions and modify them in the video editor. In addition, users can customize the color, size, and position of captions during playback.
  • Primary Video Switching — For multi-camera recordings, video creators can switch between primary video feeds using the Panopto editor.
  • Enhanced Editing — Adding the ability to upload custom thumbnails, and to upload and manage slides within the video timeline.

A shortcode plugin for WordPress has been added to sites.middlebury.edu/sites.miis.edu. Currently it is not possible to add a Panopto video to Drupal, but other schools have solutions for embedding in Drupal that they are willing to share.

Feedback on Panopto has been generally good, and it has been useful for the classes that did use it. Departments are interested in the service that Panopto provides.

 

Recommendation Summary

The Academic Cyberinfrastructure Transformation Team recommends adding Panopto to the ITS fiscal year 2018 budget.

  • Middlebury contracts a Panopto enterprise license for 3-5 years
  • Middlebury encourages Panopto to provide better integration with Canvas
  • This will enable the decommissioning of Middmedia, Muskrat, and other video streaming services in a separate project. This should be considered at the end of FY19.

 

 

Implementation Timeline

Most of this work has been accomplished during the Fall 2016 pilot of Panopto. There is some work being done by Panopto technical staff to provide better integration with Canvas, they have let us know it is scheduled to be completed by December 17, 2016.

What Who When
Budget Proposal January 2017
Budget Decision May 2017
Panopto Pilot continues Spring 2017
Test LTI – Pilot Spring 2017
Implement Panopto including SSO and Canvas LTI Media Services and Academic Technology June-July 2017
Train Middlebury and MIIS HelpDesk & Media Services staff June-July 2017

Support

Outline of responsibilities

What Who
Panopto Support available to users 4 authorized contacts may receive support via: phone, email

General users may use chat and web tickets

Pedagogy/Instructional Design-related support Primary: Academic Tech, DLC, DL

Backup Support: Media Services

Administrative-use support (core functions) Primary: Media Services*
Other academic support (creativity & innovation project, student internship w/ or w/out credit, faculty research, symposium) Primary: Media Services

Backup Support: Academic Tech, DLC, DL

Training Media Services, Academic Tech, DLC, DL

 

* Conversations are occurring to identify course-related and administrative department support for the Middlebury Institute of International Studies at Monterey.

 

ACTT Proposal for the Adoption of Zoom

Why

We investigated alternative web conferencing services for remote work, collaboration, and online learning. Our Adobe service provider will be discontinuing their education pricing for Adobe Connect licenses, doubling our costs.

A number of services were identified; some of them were also being investigated through the IT Unified Communications project. We first inventoried the features of each service and then identified the top three services to compare with Adobe Connect. 15 people from ACTT Core group and extended ACTT at Middlebury and Monterey groups compared the user experiences of the three services with Adobe Connect and each other.

Zoom was selected because it had the best user experience of the services identified after having tested it in all three categories named above: remote work, collaboration, and online learning. It had a good reputation amongst users and was being successfully implemented in a variety of mission-critical contexts: an online class, in an Envisioning Middlebury community initiated conversation attended by 30 people on the topic of distance collaboration and remote work, in a global virtual nonproliferation education forum coordinated from Monterey, and in a variety of other use cases. The enterprise license cost was also comparatively lower.

Integrated access to reliable, scalable, and flexible web conferencing for all Middlebury students, faculty and staff will be realized by adopting Zoom at the enterprise level (all Middlebury). The potential impact of this investment in shared resources include improved communications, outreach, and teaching innovation.

 

Recommendation Summary

The Academic Cyberinfrastructure Transformation Team recommends adding Zoom to the ITS fiscal year 2018 budget, replacing prior services.

  • Middlebury contracts a Zoom enterprise license for one year
  • Middlebury contracts with CirQ LTI to allow Zoom-based web conferencing for online and hybrid courses to be available through Canvas

 

Cost

Proposed FY 18 Zoom cost: $41,000 annually

Host licenses for all Middlebury users, 470 100 capacity meeting rooms and ten 500 capacity meeting rooms. In addition to offering a web conferencing solution, Zoom has the potential to phase out and replace existing video conferencing services, a significant savings for Middlebury over the next few years.

Comparative cost of Adobe Connect:

Actual FY 17 Adobe Connect Cost: $18,000

Proposed FY 18 Adobe Connect Cost: $36,000

  • (discontinuing educational discount)
  • 80 host licenses and 2 webinar rooms accommodating 500 users

 

Implementation Timeline

Most of this work has been accomplished during the Fall 2016 pilot of Zoom. Also, the pilot license will be extended during Spring 2017 to transition users from Adobe Connect to Zoom.

What Who When
Budget Proposal January 2017
Budget Decision May 2017
Extended Zoom Pilot, Transition people away from Adobe Connect Spring 2017
Test LTI – Pilot Spring 2017
Implement Zoom including SSO and Canvas LTI Media Services, CSNS and Academic Technology June-July 2017
Decommission Adobe Connect January-May 2017
Train Middlebury and Monterey Institute  HelpDesk staff June-July 2017

Support

Outline of responsibilities

What Who
Zoom Support available to users Tier 1 Vendor support via: phone, email, chat
Course-related support Primary: Media Services*

Backup Support: Academic Tech, DLC, DL

Administrative-use support (core functions) Primary: Media Services*
Other academic support (creativity & innovation project, student internship w/ or w/out credit, faculty research, symposium) Primary: Media Services

Backup Support: Academic Tech, DLC, DL

Training Media Services
Academic Consultation Academic Tech, DLC, DL

 

* Conversations are occurring to identify course-related and administrative department support for the Middlebury Institute of International Studies at Monterey.

Digital Projects & Archives Librarian Patrick Wallace featured on Archive-It Blog – Unauthorized Voices in the Archive: Documenting Student Life in Middlebury College’s Community Web Archive

Read it on Archive-It’s blog or below!

Source: Archive-It Blog – Unauthorized Voices in the Archive: Documenting Student Life in Middlebury College’s Community Web Archive

 

Unauthorized Voices in the Archive: Documenting Student Life in Middlebury College’s Community Web Archive

The following is a guest post by Patrick Wallace, Digital Projects & Archives Librarian at Middlebury College.

 

In November 2015, as I stepped into my position as Middlebury College’s first digital archivist, our Director of Special Collections approached me for ideas on how to begin work toward three mutual goals: providing boldly promiscuous, public access to our digital collections; preserving born-digital and web content; and, including fuller representations of student life in the college archives. Like many institutions, Middlebury’s previous efforts to preserve institutional memory emphasized – at least implicitly – the authorized, public face of the college: official publications, administrative business, sanctioned student activities, and so on. The college archives therefore represented a mostly sanitized view of campus culture, a clean and uncontroversial history that we in Special Collections found unacceptable at a time when student protests over issues of discrimination, violence, gender and sexual identity, racial diversity, and a host of critical social justice issues were shaking up campuses nationwide, and as Middlebury was making conscious institutional efforts to improve on-campus diversity, inclusivity, and community wellness. Subsequently, our first major initiative toward change was the Middlebury College Community Web Archive, which began, and remains, a central effort by the college archives toward constructing a more just institutional memory.

 

Queer Faces of Middlebury, a student-created photographic narrative documenting diversity among students, staff, and faculty.

 

A major goal of the project has been to capture and preserve discussions happening in Middlebury’s culturally diverse activist margins. Student debate and activism happens in large part online, especially via Facebook, Twitter, WordPress, Tumblr, and other social media outlets. Students often speak more freely in these virtual spaces than they might, for example, in the editorial pages of the college’s newspaper or in an institutionally-sanctioned town hall discussion. As a long time fan, I had been suggesting that the Internet Archive would play a central role in our digital collections strategy from the time of my job interview, and the ideas behind the Community Web Archive delivered a perfect justification for partnering with Archive-It.

Identifying and collecting student-created content from unsanctioned online sources (e.g. sites outside of our institutional web domain, or social media feeds from organizations unaffiliated with the college) was a clear priority, but not without a host of risks and difficult choices: we had concerns about unfairly appropriating student voices for our own work; we wrung our hands over how to organize potentially controversial materials; we discussed concerns about administrative pushback; we worried about inspiring resentment or mistrust in students who were critical of the establishment to which we in the archives are certainly beholden. As archivists and curators, we have immense power to shape history. It is my decided opinion that participating in the soft censorship of omission in deference to a personal fear of backlash is grossly unethical. Therefore, the famous words of computing pioneer Grace Hopper–“it is easier to ask for forgiveness than to get permission”–have been a central guiding principle of our digital collections strategy.

 

Image from a student created “disorientation guide” questioning institutional efforts at improving campus diversity (disorientmidd.wordpress.com).

 

Yet, the archives are also an institutional authority, and when our artifacts represent voices set in opposition to that same authority, it is imperative that we remain sensitive to the risk of exploiting or misrepresenting student experiences in our collections. Organization and definition presented an immediate challenge. YouTube channels by Middlebury’s acapella singing groups could certainly live comfortably and uncontroversially alongside the Mountain Club’s Facebook account. But what about a pseudonymous student’s blog post about the failed and traumatic institutional response to their sexual assault? What about an environmentalist polemic that cast Middlebury – the first school in the country to offer an undergraduate degree in environmental studies – and its administration in a less than favorable light? What about the website of a satirical publication that, while venerable on campus, is run independently of the college?

To answer the question of classification, I proposed that we turn to our original goal – to provide a full and honest view of student life – and make the choice not to impose artificial distinctions. Theater and mountaineering have long been a part of the “college experience” at Middlebury, but so have sexual violence and racial discrimination; to suggest otherwise would be fundamentally disingenuous and contrary to our aims. We reached out informally to a number of students and recent graduates, and encouraged them to speak with their peers in turn; all agreed that a boldly inclusive collection was the best solution. To be honest, I still do not know if this is a representative view among the student body, much less among the administration. However, I firmly believe that the Middlebury College Community Web Archive is the most radical, candid, and diverse sampling of student voices ever collected by the college archives.

 

Documenting broccoli served in a Middlebury College dining hall (proc-broc.tumblr.com).

 

Another key question was how to identify URLs for preservation, and do so in a way that allowed student participation in the curatorial process. An initial set of seeds was proposed by our Special Collections’ postgraduate fellow, Mikaela Taylor, a recent graduate who was aware of popular student publications and activities that might escape the attention of other library staff. However, we did not want all of the curatorial decision making to come from within the archives. We set up a Drupal form for URL submission linked from the library website, and Mikaela led promotional efforts encouraging students to submit their favorite websites, blogs, and social media feeds. The form is designed to be simple; aside from the site URL and a field for descriptive information, the form asks simply if the submitter has rights to the site content, and if not, whether or not they know who does. As a rule, if a URL is submitted by a Middlebury community member, it is included in the archive; we have chosen not to crawl perhaps half a dozen because their size or document count was more than our Archive-It subscription can currently accommodate.

One of our notable promotion campaigns came at the end of the spring semester, when graduating seniors traditionally post “crush lists” – creative posters listing platonic or romantic crushes from their college years – in common areas. A mock crush list created by Special Collections listed some of our favorite sites included in the web archive, with links to the submission form. The response was good, and provided URLs for several sites now in the collection. When facilities management began taking down the crush lists, students began posting scans and photographs to Tumblr; the site URL was submitted to the archives and added as a seed. Out of over a hundred seeds being crawled, only the crush lists site has been kept out of the public archive, because of concerns over privacy.

 

Middlebury’s URL submission form for students & faculty.

 

Work on the archive continues, and we are adding more seeds while actively developing workflows to bring WARC files from Archive-It into our nascent institutional repository. As I write this, the Middlebury College Community Web Archive contains 138 seeds (97 public) totalling over 53GB of data and a million documents, with an incredibly broad range of content: a collection of animated GIFs lampooning the college experience at Middlebury; local news articles about racist attacks carried out against a student government candidate via YikYak; blogs by students studying abroad that focus on cheese and textiles in different countries; Facebook pages representing Middlebury’s Black Student Union, LGBTQ+ activist groups, local musical acts, theater troupes, and fossil fuel divestment initiatives. Adding descriptive metadata remains a work in progress, but more than half of the public seeds include fairly rich descriptive information.

Submissions keep coming in and our promotional efforts have not abated. We are proud of the work our partnership with Archive-it has facilitated, and certainly hope our collections provide future researchers, students, and alumni with as much fascination and insight as we in Middlebury College’s Special Collections and Archives have gained through their development.

 

@MiddInfoSec Phishing Alert: don’t fall for “Thammasat Great Journal, Thailand” scam email

Be on the alert for a suspicious email purportedly sent from “thammasat@goconnext.com” with the subject line “Thammasat Great Journal, Thailand“. This is a confirmed phishing message, designed to trick you into downloading a malicious file. Do not click on the links in the message or reply to the message. If you find a copy of the message in your inbox, please delete it. If you find a copy of this message in your spam quarantine, please ignore it and do not release it. The message will be deleted from your quarantine automatically in the next few days.

 For more information about phishing attacks, please visit http://go.middlebury.edu/phishing. For more information about the spam quarantine, please visit http://go.middlebury.edu/spam.

12122016-phish

Exam hours for the Libraries

The Davis Family Library will offer extended hours starting Sunday, December 4th. We will open at 9 am that day and be open 24 hours through Friday, December 9th, when we will close at the regular 11 pm. Saturday, December 10th will be regular hours, 9 am – 11 pm. 24/7 will resume on Sunday starting at 9 am and the library will close at 10 pm on Sunday, December 18th. A Middlebury College ID will be required to enter the library after 11 pm during this period.

Armstrong Library will maintain regular hours, with extended hours on Friday and Saturday, December 16th and 17th.

Full hours can be found at go/hours.

Protect your Middlebury Account with Multi-Factor Authentication

Multi-Factor Authentication is a security technology that helps protect your Middlebury account from potential compromise by requiring the use of more than just a username and password to prove your identity during login.

mfa1

Learn more about how you can start using Multi-Factor Authentication today to better protect your Middlebury account at http://go.middlebury.edu/mfa.