Category Archives: Middlebury Community Interest

Bibliographic Essay: Online Educational Videos

The August 2013 issue of Choice: Current Reviews for Academic Libraries (Midd subscribes) had a bibliographic essay is entitled: “Teaching and Learning with Online Educational Videos: A Subject List of Web Resources for Educators.”  It describes both general sources for a variety of subjects (such as open course ware sites, lecture sites, etc.) available on YouTube and elsewhere and also provides a subject listing.  Resources range from popular sites to more academic.

WorldAPP/Key Survey Performance Issues [updated 7/15/14]

We would like to share the messages received from our Key Survey vendor, WorldAPP, concerning current performance issues:

From: Customer Care [mailto:customercare@worldapp.com]
Sent: Tuesday, July 15, 2014 3:34 PM
Subject: WorldAPP Performance Notification Update

We are following up to provide you with an update on the progress of the investigation of the recent WorldAPP Platform performance issue.

Our technical teams have applied a number of enhancements to the data collection module within the platform to address this issue. WorldAPP will continue daily maintenance work on the platform for the next week.

We apologize for any inconvenience caused by the recent performance issue. We realize the important role our services play in your business, and we take that responsibility very seriously.

For additional information surrounding this issue we encourage you to visit our WorldAPP Community message board. Please do not hesitate to contact WorldAPP Support via live chat, phone: 781-849-8118 ext. 1 or email: support@worldapp.com, if you have any further questions or require additional assistance.

We thank you for your patience and understanding.

Best Regards,

WorldAPP Customer Care
customercare@worldapp.com

——-

From: Customer Care [mailto:customercare@worldapp.com]
Sent: Monday, July 14, 2014 1:46 PM
Subject: WorldAPP Performance Notification

This message is to inform you that we are currently experiencing intermittent performance issues inside the platform.Though the application is available, and we have identified the issue, there may be temporary interruptions in service as we work to test and implement enhancements. We will be posting live updates inside the WorldAPP Community forum to keep you up to speed on our progress.

We sincerely apologize for any inconvenience you may experience as this technical difficulty is being resolved.

We will follow up with you within the next 24 hours with a detailed report of the cause and actions taken to address the performance issues.

Your patience is greatly appreciated.

Sincerely,
WorldAPP Customer Care
customercare@worldapp.com

WashingtonPost.com – Free online access

If you like reading recent articles from the Washington Post from their website, rather than in print or from full-text library databases, you can sign up for a free account if your email ends in .edu (or .mil, or .gov).  Register here.

Site access is for the latest month only – it does not include the archive.  Nonsubscribers get 20 free articles from the current site per month.

Key Survey Scheduled Maintenance & Downtime on July 5

KeySurvey LogoThe following information is important only for individuals having a Key Survey account used to create, distribute, and work with surveys and response data.

WorldAPP is excited to announce that our Key Survey / Form.com application will be upgraded to the new version 8.5 on Saturday, July 5th, 2014, between the hours of:

EST:   1 AM and 9 AM / GMT:    6 AM and 2 PM

Please note that your account will be unavailable during the system upgrade, (including all surveys, forms, voting and reports).  Your respondents attempting to access surveys/forms or reports will receive a friendly notice of the system maintenance in progress.  Once the maintenance has been completed, the application and all survey/form/report links will be accessible.   We appreciate your patience and apologize for any inconvenience this may cause.

What’s new in version 8.5?  This update is intended to enhance application capabilities and provide more powerful functionality, as well as introduce the Key Survey and Form.com Mobile apps.  Here are a few resources provided by WorldApp to help you get familiar with the new features and offerings:

Summon 2.0 is now Live at Middlebury Libraries

Summon, our library resource discovery layer, now has a new and improved interface.

In the 6/3/2014 update, the vendor (ProQuest / Serials Solutions) made several bug fixes that we had been eagerly awaiting. Even more importantly, the changes offer better layout, better integration with our library research guides (LibGuides), and context-sensitive librarian information on the results pages, among other things.

You can access Summon from the same places you always could.

  • from the “Library Quick Search” on the library main page: go/lib
  • from the Summon page: go/summon
  • or anywhere you find a Summon search widget on a library page

Systems and Network maintenance this Sunday morning

During our maintenance window this Sunday morning between 6 and 10 am we have the following actives planned:

We will be upgrading the Middlebury and Bread Loaf campus wireless network.  This will result in each wireless access point on both of these campuses rebooting, as a result we expect a less than 10 minute interruption of wireless services throughout both campuses, likely between 6:30 and 8:00 am.

We will upgrading the our VPN (virtual private network) appliance that provides service to the JunOs Pulse VPN client.  Between 6:30 and 8:00 am there will be a less than 30 minute service interruption of off-campus VPN access to Middlebury’s network.

We will be upgrading our MiddCloud file serving environment that includes MiddFiles and other network file shares generally used by the Science departments.  Between 7:00 and 8:00 am we expect a less than 10 minute service interruption of MiddCloud.

We appreciate your patience as we strive to keep our systems and network operating optimally.

June 16th downtime – Videoconferencing bridge & software

Dear Colleagues,

Due to the installation of a new firewall, the videoconferencing bridge and polycom software will be unavailable on June 16th, from 9:00am EST – 5:00pm EST. If you need access to videoconferencing software or bridging capability on June 16th from 9am to 5pm please contact me and I can provide you with an alternative.

In addition, any calls between videoconferencing rooms will need to be done using the backup addresses in the address book of each system. Please contact me if you have a video conference planned on June 16th.

We will follow up immediately after completing testing, and no later than 5:00pm on June 16th, to notify you that the software and the bridge are available.

The firewall is essential to better protect our videoconferencing equipment that is being used more extensively than ever before. We chose this date by looking at the schedule of videoconferences and the overall schedule of summer programs.

Please feel free to contact me if you have any questions.

Sincerely,
Petar

LIS Workshops: find summer reading, movies, & more + website development

LIS Workshop:  Library Services & Resources at Middlebury

Wed, 5/28,  2:00 – 3:00 pm  Davis Family Library 105 Computing Lab (lower level)

We’ll introduce you to library services and resources available to Midd users and show you how to search MIDCAT, the library catalog, and Summon (our “search everything” tool) to discover resources like books, articles, films, eBooks, audiobooks, and more.  Learn how to access news and popular magazines online as well as find online resources aimed at all ages.

Website Maintenance Work Session

Thu, 5/29,   1:00 – 2:30 pm  Davis Family Library 105 Computing Lab (lower level)

Do you maintain a website in Drupal, WordPress, MediaWiki (wiki), or Moodle?  Bring your work to this session and we’ll have staff on-hand to help you with any questions as you update or create your site.  This is not a formal workshop; we will answer questions and problems as they come up.  Work sessions will be staffed on a rotating basis by representatives from each of the following areas:  Web Application Development, Curricular Technology, and User Services.

Sign up online or visit http://go.middlebury.edu/lisworkshops to view the full workshop schedule.