Category Archives: Middlebury Community Interest

Telephone System Disruption

The campus telephone  system had a large data loss over the weekend.  Our vendor is adding back the data, but it will take several hours to do so.  At present the following functions are affected.

  • Extensions that were newly assigned or changed location since June 2012 may have no dial tone or are not assigned to the correct location.
  • Incoming calls not answered are diverting to the main campus voice mail greeting instead of an individual’s personal voice mailbox.
  • Outgoing toll calls cannot be made by dialing 9.  A telephone authorization code is required.

Another update will be posted later this evening.


Peggy Fischel

ITS Telephone Services

Information Security RoadShow


October is Cybersecurity Awareness Month. Join your colleagues from both the Middlebury and Monterey campuses for a presentation and discussion on critical cybersecurity issues including phishing and cracking.

  • On October 29th at 12:30 Eastern time, Information Security will host a Cybersecurity Roadshow.
  • You can join the discussion in Lib105A on the Middlebury Campus or on PolyCom 710205
  • Central Monterey meeting location McCone Boardroom

Please join us for this discussion. It is open to students, faculty, staff and the community. Computer security is the responsibility of us all.

For more information call Information Security at 802-349-5805

Sophos Anti-Virus for Home Use

All Middlebury students, faculty, and staff are entitled to a full installation of Sophos anti-virus software for use on a personally-owned computer. ITS has changed the location for virus definition updates and request that all users update their Sophos clients on their personally-owned computers. The latest installers are now available at

These versions are for student and faculty/staff home-users, on their personally-owned devices. Middlebury provides managed anti-virus software for Middlebury-owned devices that updates automatically. Please do not attempt to install a home-use version of Sophos on a Middlebury-owned system.

Thank you!

Wi-Fi Calling is Here

Following T-Mobile and Sprint, AT&T has just enabled a much-anticipated feature called Wi-Fi Calling for people who have an iPhone 6, 6 plus, 6s, or 6s plus running iOS 9.x on AT&T.

From AT&T’s web site…

With Wi-Fi Calling, you can talk and text over Wi-Fi when cellular coverage is limited or unavailable. For example, some indoor locations may be difficult for even a strong cellular signal to reach. Now, with a Wi-Fi connection, you can talk and text in those hard-to-reach places.

  • Wi-Fi Calling is easy to set up and use.
  • Once you set up Wi-Fi Calling, your phone automatically detects when to use it. Wi-Fi Calling will only be used if cellular coverage is weak or unavailable.
  • It works with your AT&T mobile number and compatible device—no new number or app required.

Once you set up Wi-Fi Calling on your phone, you’ll be able to enjoy the benefits. Just follow the steps in your phone’s settings to get started.

  • Make and receive unlimited domestic calls within the U.S., Puerto Rico, and U.S. Virgin Islands at no additional charge.
  • International long distance rates apply for calls made to international numbers.
  • Text messages sent or received using Wi-Fi Calling are counted and charged under your existing rate plan.

Here is a link to AT&T’s FAQ page on Wi-Fi Calling that should answer any questions that you might have.

Network Outage – Bowker Barn & Brackett House (Resolved)

As of 5:00 pm Tuesday, Oct 13, we are experiencing a network/internet connectivity outage in Bowker Barn & Brackett House.  Network staff are looking into the issue.

5:30 pm: This looks to be a fiber break and those buildings will be offline until Wednesday morning when the proper resources can be called in.

8:10 am Wednesday, Oct 14, Contractors and ITS staff onsite.  8:37 network is back online.

Middlebury Google Apps Issues (Resolved)

At 3:07pm (ET) Google made us aware they they were investigating issues with Google Drive and related services like Docs, Sheets, and Slides. These issues affected all Google Apps customers, not just Middlebury. As of 5:37pm (ET), Google Apps services appear to be back up.

Google’s official Apps status updates can always be found here:

This post has been updated because the issues have been resolved. Thanks for your patience!

Incoming Email Services Disruption (Resolved)

Please note that there was an unexpected disruption to Middlebury’s incoming email services this morning. The issue has since been resolved. Please see below for more details.

Between 8:30 AM and 10:00 AM (ET), Middlebury’s email system was unable to receive incoming email sent from external addresses. Email messages sent to and email addresses from external addresses were rejected by Middlebury’s email servers. External senders would have received a “Non-Deliverable Notice” notifying them of the problem. Internal email messages, i.e. messages sent from or addresses, were not impacted.

The problem was corrected at approximately 10:00 AM (ET). External senders should be advised to resend messages that were rejected before the problem was resolved.