Category Archives: lisblog

Email Security Update: New Spam Quarantine Feature Launches 7/22/16

ITS will implement a new “spam quarantine” feature on Friday, July 22, 2016. This change will help keep spam and phishing messages out of your mailbox, better protecting the Middlebury College community from phishing attacks and other email-borne threats. The new quarantine feature will change how you manage messages identified as spam by the mail system. Spam email will now be placed in a separate quarantine area, rather than being directed to your Junk Email folder.

Important: All messages in your quarantine area should be treated with special caution as they are most likely harmful to you and others! Do not click any links in these messages or release them to your Inbox unless you are absolutely sure that the message is legitimate. Be particularly suspicious of messages asking you to update your account, reset your password, expand your email storage quota, etc. Remember, any message that asks for your password or username is not to be trusted. For more information about how to protect yourself from phishing attacks, please see go/phish.

Messages identified as spam will be stored in the Spam Quarantine for 15 days. If you have received suspect messages, Microsoft will send you a daily “Spam Notification” email message. The messages are sent from quarantine@messaging.microsoft.com, once per day.

You can check your Spam Quarantine at any time by logging into go/quarantine (or directly via https://admin.protection.outlook.com/quarantine).

If you are missing a time-critical message, check your Junk E-Mail folder first, then check the Spam Quarantine, via go/quarantine.

For more details on managing the spam with the Spam Quarantine, as well as tips on how to use the the Blocked Senders/Safe Senders tools to allow or block specific email message senders, please visit go/spam.

MIIS users: Please be sure to login using the “username@middlebury.edu” format, “miis.edu” will not be recognized.

Looking for an Ebook You Once Saw Here?

Has an ebook you’ve previously used disappeared from our catalog? Never fear! We’ve had to make some cutbacks at the end of the fiscal year (lots and lots of requests for new material this year), but if you need to regain access to something that no longer appears, we may be able to get you back in. Just email us the title at researchdesk@middlebury.edu, and if it’s still available to us, we’ll get you back up and running with it.

24/7 Period at the Davis Family Library

The Davis Family Library will be open 24 hours a day starting Sunday morning, May 8th. Regular hours resume for Friday and Saturday, May 13th and 14th, then 24/7 resumes until 8 pm on Tuesday, May 24th. After 11 pm, you will need your ID to access the building.

Armstrong Library will have regular hours, with extended hours Friday and Saturday, May 20th and 21st (closing at midnight and 10 pm, respectively).

A full calendar of the hours can be found at go/hours

TOMORROW: Using GitHub for Education to Encourage Open Learning and Facilitate Feedback

Join us tomorrow, May 3rd, 12:15-1:30 PM, in Hillcrest 103 for the DLA’s final Behind the Scenes of the year, led by Albert Kim (Math). Albert will be sharing his experiences using GitHub as a feedback tool in his Data Science class this semester. Lunch will be served, so please RSVP at go/DLAscenes. Full description below.

Inspired by a humanist colleague’s approach to grading papers and discussions taking place in statistics pedagogy circles, Albert Kim (Math) presents his use of the GitHub web-based repository hosting service in his Introduction to Data Science course to encourage open and collaborative development of students’ coding skills and to facilitate the delivery of feedback from instructor to student. This short presentation will be followed by discussion of using digital tools for feedback in the classroom, so come with your questions. Lunch will be served, so please RSVP at go/DLAscenes.

Albert Y. Kim is originally from Montreal Quebec. After completing his PhD in statistics at the University of Washington in Seattle, he worked at Google as a Data Scientist for two years, followed by a two-year visiting stint at Reed College. He joined the Middlebury faculty in August 2015.

 

What’s an Approval Profile, and Why Does the Library Want to Change Ours?

A brown-bag lunch will be held on May 3 at 12:30 pm, in the Crest Room of the McCullough Student Center, to explore the subject of the library’s approval profile. Douglas Black, the library’s Head of Collections Management, will be presenting, with some sweets and coffee to augment your own lunch. He’ll give some history of the approval program in library acquisitions over the years and lead discussion on its role in the academic library collection of the 21st century.

For context, the library selects, acquires, and provides access to materials in many different ways:

  • upon request by students, faculty, and staff
  • automatic purchase of e-books and streaming media based on usage
  • subscriptions
  • package deals on journal subscriptions and purchased journal archives (“backfiles”)
  • one-time purchases of electronic databases, which often require annual maintenance fees
  • gifts/donations
  • and through automatic purchase via an “approval profile.”

Under the approval model, the library utilizes a library vendor (in our case, YBP Library Services) to purchase automatically books that meet certain criteria (e.g., subject, hardbound only, no workbooks, scholarly publishers only, within a certain price range, etc.).  Middlebury typically purchases about 3,000 volumes/year this way, at an average annual cost of $97,000 in the last few years. We recently conducted a thorough analysis of the program’s effectiveness, finding that print books purchased through the approval profile are used much less than those specifically requested. The library believes some of that money could be spent more effectively and would like to gather input from members of the campus community on reshaping the profile.

Please feel welcome to contact your liaison or Douglas Black (dblack@middlebury.edu or x3635) with any questions (whether or not you can attend the meeting), or comment here in the blog.

Middlebury’s Google Apps for Education – Account status

As we continue to integrate Middlebury services with cloud providers like Google Apps and Microsoft Office 365, we are aware of possible account conflicts that may arise. In particular, on Monday, April 25th, we will begin automatically syncing Middlebury Google Apps accounts for all students, faculty and staff with @middlebury.edu or @miis.edu addresses. This may result in conflicts for those who have been using stand-alone Google services with an account that you set up to use your Middlebury address but was not provisioned by ITS in our Middlebury Google Apps instance.

What if I have registered my @middlebury.edu address for stand-alone Google services?

If you have been using stand-alone (i.e. not Middlebury Google Apps) Google services with your @middlebury.edu address, you have what Google considers to be a “conflicting account”.

How can I tell if the account I’m using now is a personal or institutional account? 

Try logging out and logging in again. If you enter your Google account password at Google’s login page, that’s a personal stand-alone account and the above considerations apply. If instead you enter your Middlebury e-mail and password at our new login page, that’s an institutional account and you’re all set. You can also watch this video.

Do I need to do anything now?

Yes. Watch the video above and follow the steps to determine if you have a conflicting Google account. If so, it will be much easier to download your documents prior to the sync. This provides you with an archival copy of all documents for which you are the owner.   After the sync, you will be able to place desired documents into your Middlebury Google Apps account.

To download the documents you own:

  1. Login to the Google account that uses your Middlebury email address.
  2. In the upper right corner, click on the icon for your account and click on the “My Account” button.
  3. In the “Personal info & privacy” column, click on “Control your content”.
  4. In the Download your data section click on “CREATE ARCHIVE”.
  5. Under the “Select data to include” section, click the “Select none” button to clear all of the selections.
  6. Click the check box for “Drive” and click “Next” at the bottom of the page.
  7. In the window that appears, leave all options as they appear and click the “Create archive” button. You will see a progress window. When the archive is complete, you will receive an email from Google at your Middlebury email address that indicates the completion of the archive process.
  8. In the email, click on the “Download archive” button.
  9. You will be taken to a Google login screen. Login.
  10. You will see the archive. Click on the “Download” button.
  11. Look in your downloaded files location. You will find a folder named “Takeout” which will contain your files.

After the accounts are synced, any Middlebury-related documents (Docs, Sheets, Slides, or files in Google Drive) that you created with your personal account need to be uploaded to your new Middlebury Google Apps account.

The download process removes all sharing and converts the Google documents to Microsoft format: Docs to Word, Sheets to Excel, and Slides to PowerPoint. If you wish to share these as collaborative documents again, you must first upload (drag and drop) the files to your new Google Drive, then click on them and open them in the Google version of the application. You will then be able to share the document with others.

What if I wait until after the sync occurs?

You will still be able to download your files, though it is a more cumbersome process. ITS can provide assistance if you have not done this prior to the sync.

Can I still access Google’s services for my personal use?

You can choose to maintain a separate account for your personal use of any Google services under a non-middlebury.edu address. If you have multiple Google accounts, the username that appears at the upper right corner of most Google services will help you ensure that you’re using the intended account.

What if I have questions about this?

Please email any questions about this change to helpdesk@middlebury.edu.  Or create an helpdesk ticket.


Defining and avoiding conflicting accounts
https://support.google.com/a/answer/185186

Help with your conflicting account:
https://support.google.com/accounts/troubleshooter/1699308?rd=2

Moving your personal data between accounts:
https://support.google.com/accounts/answer/1109839?hl=en&ref_topic=30035


 

@MiddInfoSec: Phishing Alert – – “Update Announcements”

A phishing email message was sent to @middlebury.edu mailboxes today with a subject line of “Update Announcements”.  DO NOT RESPOND ON THIS MESSAGE!

The phishing email message is an attack designed to trick people into disclosing their username and password.  Do NOT follow the instructions in the message, as it could lead to your Middlebury account being compromised.

If you were tricked by the email and responded,  reset your network password immediately at go/password and then call the Helpdesk at x2200 for further assistance with your account and any possible concerns with your computer.

Here’s a sample of the phishing email message:


Dear middlebury.edu User.

Urgent Update Announcements.

Your middlebury.edu Account has been Sign in with a strange IP Address: And this indicate your mail account is been used for FRAUDULENT ACT, For these reasons, Our records indicate you are no longer our current/active user. Therefore, your account has been scheduled for deletion on this Month of APRIL, 2016. As part of this process, your account, files, email address messages etc, will be deleted from our Data Base.

To Retail Your Account.

You are required to reply with your valid ONLINE ACCESS for reactivation, to ensure Your account remains active and subscribed, Otherwise this account will be De-activated within the next 72 hours hence from now.

Name In Full:

User Name:

Pass Word:

@middlebury.edu

Thank You.



 

Come Secure your Mobile Device

Learn about Mobile Security

Plan ahead for an afternoon RoadShow and Workshop with Middlebury ITS staff on March 30th from 2:00pm to 4:00pm in Davis Family Library 145.

This is an opportunity for you to ask questions and get hands-on help securing your mobile device(s):

  • How do I add a pin to my mobile device
  • Is my device encrypted
  • How do I track my device if lost
  • How do I remote wipe my device
  • How do I ensure my data is backed up

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ITS Staff will be present to help you secure your mobile device, so bring your iOS, Android, and/or Windows Mobile device(s)!

Follow Information Security on Twitter @MiddInfoSec.