Logging onto Middlebury web sites just got easier to do on your phone, tablet, or other small screen. Today we updated the Central Authentication Service (CAS) theme to dynamically reformat itself so that login form is easy to use on any screen size. No longer will you have to side-scroll or zoom to enter your username and password to access authenticated services.
The following information is important only for individuals having a Key Survey account used to create, distribute, and work with surveys and response data.
Please be aware that the WorldAPP team (our Key Survey host) will be performing needed hardware maintenance on this coming Saturday, January 17, 2015, between the hours of:
EST: 2 am to 7 am (GMT: 7 am to 12 pm)
During these hours Key Survey will be temporary unavailable.Once the hardware maintenance has been completed, all applications, survey and forms links, and reports will be available as usual.
WorldAPP apologizes for the short notice and will be happy to answer any questions you may have about this maintenance. Feel free to contact their Support Team via email (firstname.lastname@example.org), phone (781.849.8118), or live chat from www.keysurvey.com.
Libraries are in the technology industry, says Rick Anderson. “… When we talk publicly about technological change in libraries, it seems to me that it’s too often in one of two ways: either we’re patting ourselves on the back for being so ready to embrace it, or we’re talking about how a particular change is just a fad and really doesn’t really apply to us. But the information world has become, decisively and whether we like it or not, a technology industry. … Confusing the sacredness of ends with the sacredness of means is one symptom of a disease that could easily kill us. …”
Thanks to a new agreement with ConnectNY we will be expanding our direct request options beyond the NExpress consortium. Both systems retain separate databases; records aren’t shared between catalogs, rather searches are transferred from one system to another. NExpress has licensed Peer-to-Peer software to connect to the ConnectNY consortium. If a patron doesn’t find what he/she is looking for in the NExpress catalog, there will be a button in place to search for the item in the ConnectNY Catalog. If the item is found in ConnectNY, patrons will be able to place the request, just as they would place a request in the NExpress system. They will be authenticated with the appropriate user information and select a pick up location for delivery. While the ConnectNY search button is appearing now in the NExpress search, it will not be open for use by Middlebury patrons until we go live on January 22, 2015.
ConnectNY (CNY) is a membership-driven academic consortium in New York which currently includes 18 institutions. CNY’s mission is “to share collections, leverage resources, and enhance services through cooperative initiatives and coordinated activities.” All the academic libraries involved in ConnectNY share a common union catalog, powered by Innovative Interface’s Inn-Reach system. The combined collection that is shared by the members includes ten million printed books and an emerging collection of e-books.
Who are the current members of CNY?
Adelphi University Libraries, Garden City, New York
Bard College Libraries, Annandale-on-Hudson, New York
Canisius College Libraries, Buffalo, New York
Cazenovia College Library, Cazenovia, New York
Colgate University Libraries, Hamilton New York
Hamilton College Library, Clinton, New York
Hobart & William Smith Colleges Library, Geneva, New York
Le Moyne College Library, Syracuse, New York
Medaille College Libraries, Buffalo, New York
Pace University Libraries, New York, New York
Rensselaer Polytechnic Institute Research Libraries (RPI), Troy, New York
Rochester Institute of Technology Libraries (RIT), Rochester, New York
St. Lawrence University Libraries, Canton, New York
Siena College Library, Loudonville, New York
Skidmore College Library, Saratoga Springs, New York
Union College Library, Schenectady, New York
United States Military Academy Library, West Point, New York
The upgrade of our email environment over the holiday break will bring a cleaner, more minimal look to Webmail (also known as Outlook Web App – OWA), designed with “touch” devices in mind. The appearance of the Webmail login screen has already changed, but the workings once logged in will not change until after your account has migrated.
Student mailboxes will migrate Wed, Dec 17 through Fri, Dec 19.
Faculty & Staff mailboxes will migrate Sat, Dec 20 through Sun, Dec 21.
The most noticeable differences in Outlook’s new “face” are the shift of many buttons/links to the upper right corner and the fact that Public Folders are no longer accessible when using the Web App. You will be able to adjust many settings by clicking the Settings (gear) icon located in the top right corner (beside the ? icon).
Here’s how you can quickly get up to speed on the changes:
Every year we take a brief period during the Holiday Break to perform needed maintenance and upgrade of our infrastructure and core systems. Below is a description of what we are planning for December 20th,21st, 22nd and 23rd, and how it may impact you.
Exchange email environment will be upgraded from version 2010 to 2013
The new 2013 cluster is already built and integrated together with our 2010 cluster.
We will migrate student mailboxes beginning Wednesday, Dec 17th through Friday, Dec 19th. Faculty & Staff mailboxes will migrate beginning Saturday, December 20th through Sunday, December 21st.
Once all of the Outlook accounts have been migrated, you will see two or more restart messages. If you have access to multiple mailboxes, you will see more restart messages. Except for that, we do not anticipate any other impact for you.
The interface for webmail will be changed, with an updated design that is reflective of the Outlook 2013 interface.
We have identified an issue that relates to the existence of both Exchange 2013 and Exchange 2010 servers that affected relatively small percentage of mailboxes, however many of them belonging to Faculty. These mailboxes were not accessible for much of Monday, Dec 16th, to resolve this problem, these mailboxes have been migrated to Exchange 2013 ahead of schedule. Our sincere apologies for the inconvenience this cause these individuals during this transition.
PaperCut printing management service will be upgraded on Sunday, Dec 21st between 8 am and Noon. There will be several short printing service interruptions during this window.
Wireless Infrastructure Upgrade on Monday, Dec 22nd between 9 and 11 am.
o During this upgrade all wireless access points on campus will be rebooted, resulting in up to 15 minutes of wireless connectivity downtime throughout the campus, Bread Loaf and the Snowbowl.
Middlebury core network routing changes on Tuesday, Dec 23rd
o We will be adjusting parts of our core network and routing between 8 AM and Noon. There will be 30-45 minutes of network service interruptions to McCardell Bicentennial Hall and separately, 30-45 minutes of network service interruption to residence halls on the North side of campus.
Internet related outages – starting at 2pm on Tuesday, Dec 23rd
o Beginning at 2pm, we will be testing Internet and network component failover procedures. We expect there will be 3 to 5 interruptions of Internet connectivity to and from the Middlebury network, each lasting about 5 minutes.
Thank you for your patience and support as we perform these necessary upgrades,