Categories: Helpdesk Alerts, LIS Staff Interest
This Sunday morning during our maintenance window we will be performing the following activities:
(1) Between 6:30 and 10:00 am EST we will apply a service pack to our Exchange cluster that provides email services for @middlebury.edu and @miis.edu. Due to the redundant configuration of our Exchange environment we do not expect there will be a service disruption. You may be asked to re-authenticate during or following this window the next time you connect with an outlook.
(2) Between 7:00 and 8:30 am EST we will be adjusting the configuration of Web Help Desk as recommended by the vendor to support the access of content on 3rd party systems. There will be a less than 10 minute period when Web Help Desk is unavailable.
(3) Between 7:00 and 9:00 am EST we will be upgrading components of our real audio/video server (muskrat), it’s content is accessible and served by CONTENTDM. There will be a less than 10 minute period when the associated digital content hosted on this system is unavailable.
(4) Between 7:00 and 9:00 am EST we will be upgrading components of our ERes Library system (bearcat). There will be a less than 10 minute service interruption of ERes.
(5) Between 8:00 and 10:00 am EST we will be upgrading papercut to v13.4 – there will be a less than 10 minute service interruption to the following printing related servers during this window:
Additionally there will be an approximately 10 minute interruption of Web Print services generally and approximately 30 minute interruption of printing services generally when the papercut database is upgraded. Additionally a number of printing stations (generally Kyocera-Mita) will require a hands-on visit, a software update with a restart that will take place during the later hour of our maintenance window.
We appreciate your patience as these essential maintenance activities are performed.
Categories: LIS Staff Interest, Post for MiddNotes
Lynda.com offers a collection of resources about creating infographics that can be found at this link: http://www.lynda.com/Infographics-training-tutorials/1462-0.html (after you log in using your Middlebury credentials). Not sure what an infographic is? Check out this example on the history of audio equipment via fastcodesign.com where the creators offer a mini-window into the work it took to pull it all together.
The Wilson Media Lab in the Library offers many multimedia tools that can be used to build infographics. Digital Media Tutors are available Sunday – Thursday from 1 pm – 1 am and on Fridays from 1 pm – 7 pm to assist users interested in using these tools.
Categories: LIS Staff Interest, Middlebury Community Interest
For trend comparison, the previous month’s statistics are included in parentheses.
- www.middlebury.edu: 445,731 (321,114) visits from 260,788 (187,648) people
- sites.middlebury.edu: 69,936 (56,713) visits from 57,364 (45,003) people
- menus.middlebury.edu: 37,825 (29,971) visits from 19,595 (14,102) people
- mediawiki.middlebury.edu: 27,336 (28,841) visits from 25,518 (27,042) people
- courses.middlebury.edu: 18,020 (23,137) visits from 13,426 (18,402) people
- portal.middlebury.edu: 14,340 (14,653) visits from 8,227 (8,903) people
- biblio.middlebury.edu: 12,307 (11,127) visits from 11,285 (8,706) people
- web.middlebury.edu: 12,307 (13,612) visits from 11,285 (11,477) people
- catalog.middlebury.edu: 11,159 (23,137) visits from 9,978 (19,717) people
- eres.middlebury.edu: 9,869 (11,107) visits from 8,054 (9,264) people
- www.middlebury.edu: 227,130 (175,965) pageviews
- menus.middlebury.edu: 37,906 (30,652) pageviews
- www.middlebury.edu/athletics: 28,629 (15,983) pageviews
- www.middlebury.edu/academics: 26,568 (20,444) pageviews
- www.middlebury.edu/academics/lib: 22,927 (12,229) pageviews
- www.middlebury.edu/admissions: 21,047 (12,220) pageviews
- courses.middlebury.edu/dashboard: 20,324 (25,256) pageviews
- portal.middlebury.edu/home: 18,780 (19,543) pageviews
- www.middlebury.edu/athletics/sports: 16,412 (14,204) pageviews
- web.middlebury.edu/database/directory/Default.aspx: 16,412 (19,438) pageviews
- Search Midd: 540 (391)
- moodle: 354 (221)
- academic calendar: 321 (215)
- middfiles: 300 (42)
- mojo: 177 (93)
- homecoming: 157 (34)
- menu 134 (77)
- sites.middlebury.edu: 121 (90)
- jobs: 111 (29)
- fall family weekend: 102 (42)
- Safari: 33.65% (36.68%)
- Desktop Safari: 19.49% (25.04%)
- Mobile Safari: 13.11% (11.57%)
- Safari (in-app): 1.05% (1.04%)
- Chrome: 29.14% (28.00%)
- Internet Explorer: 17.61% (15.54%)*
- IE8: 8.74% (7.69%)
- IE10: 4.56% (4.08%)
- IE9: 2.42% (2.08%)
- IE7: 1.85% (1.65%)
- IE6: 0.03% (0.04%)
- Firefox: 17.51% (16.68%)
- Android Browser: 1.09% (1.03%)
* Note: Google Analytics is currently unable to identify traffic from IE 11.
- Windows: 42.61% (39.02%)
- Macintosh: 39.22% (44.46%)
- iOS: 15.00% (13.50%)
- Android: 2.06% (1.87%)
- Linux: 0.38% (0.32%)
- BlackBerry: 0.08% (0.08%)
- Windows Phone: 0.08% (0.07%)
Categories: LIS Staff Interest
The Middlebury Campus has a feature on Special Collections in this week’s issue.
WordPress 3.8 Dashboard and Admin Interface designs. We’re currently on 3.7 and the 3.8 release is targeted for December. Follow along with WordPress core development updates.
Firefox 25 released.
The PewInternet 2013 Photo & Video survey shows 43% of 18-29 year old cellphone owners use Instagram.
A Look into Facebook’s Potential to Recognize any Face.
Something scary for the day after Hallowe’en? “Silicon Valley’s ‘hit list,’ [Srinivasan] argued, had already knocked off newspapers and the music industry. Next up: ‘We’re going after advertising, television, book publishing.’ Higher education ‘is next in the gunsights.’ “
Categories: LIS Staff Interest
To mark Founder’s Day, the original Middlebury College Charter, signed by the Governor of Vermont on November 1st, 1800, will be on view in Special Collections & Archives in the Davis Family Library from 1-5 p.m. on Friday, November 1st, 2013.
Old Chapel, 1890
Categories: LIS Staff Interest, Middlebury Community Interest, Post for MiddNotes, Post for MiddPoints
Recently, we at the Helpdesk have spoken with many individuals who were disappointed with the interface and performance of NetStorage, but were unaware of other, usually superior ways to access their files.
In an effort to improve awareness, and in consultation with Central Systems and Network Services, we will be changing the go/middfiles shortcut, currently pointed directly to Netstorage, to lead to our main documentation about Middfiles. Using this documentation, users should be able to quickly connect using faster, better methods and be on their way.
We realize that this will be a significant change for some in our community, but we anticipate that over time, this will help people distinguish between Middfiles, the server system, and Netstorage, a web application that permits limited access to that system and is not intended for daily use. Netstorage will still be accessible via go/netstorage for edge cases like mobile devices that cannot use WebDAV.
As always, we invite your feedback via comments. The current plan is to make the switch early next week. [ETA: This has been postponed pending a server update that should improve performance, especially with OSX 10.9.] If you have questions or need help, please feel free to call, click, or visit us anytime.
Categories: LIS Staff Interest
We recently took a look at the server logs for the GO service over the past 29 days (September 22 – October 21) and thought it might be interesting to share the most-used shortcuts and their aliases.
- 3,317 hits per day — go/webmail, go/mail, go/email
- 1,220 hits per day — go/bannerweb, go/bw, go/ssb, go/timeentry
- 759 hits per day — go/keysurvey
- 649 hits per day — go/papercut
- 550 hits per day — go/lib, go/library, go/libraries, go/read
- 546 hits per day — go/middfiles, go/midd+files
- 527 hits per day — go/coursehub, go/hub, go/course+hub
- 444 hits per day — go/moodle
- 393 hits per day — go/menu, go/menus
- 371 hits per day — go/directory, go/dir
While some people access these shortcuts by clicking on links embedded in our various web sites, the vast majority are directly typed into users’ browsers.
Which shortcuts (one of these or others) do you find most useful in your normal day?