Category Archives: LIS Staff Interest

Voice Mail Messages not Accessible to Unified Messaging Users

Since sometime Monday, January 30, we believe no new voice mail messages have been received by the 250 unified messaging users in our system.  Messages may have been left, but the users cannot access via either email or phone, nor is there any notification.  Our vendor is working on the issue.  In the mean time, to be assured you receive a phone message, you can open a ticket with the Help Desk to request your voice mailbox be converted back to a standard voice mailbox until the problem is resolved.

Weekly Web Updates – January 30, 2017

We are planning to upgrade the CAS Single Sign On service on Thursday, February 2. Users of the service should notice no interruption, but if you logged in to the older version and have an active session on Thursday morning, then go to log in to another CAS-connected service after the upgrade, you will need to enter your credentials again.

The list of CAS-connected services includes Web Helpdesk, WordPress, Drupal, MediaWiki, GO, the Course Catalog, CollegiateLink, MiddMedia, Lynda, Moodle, Kurogo, CRFAccess, the ITS ChangeTracker, the Online Directory, TerraDotta, EZProxy, SANSSpace, Midd Guests, Canvas, the ITS Project Dashboard, Omeka, the AD Group Manager, SpringShare LibAuth, and the Advocate Judicial System.

Updates

Fixes and Tweaks

  • The 2017-2018 export set is now available in the Course Catalog.
  • We fixed an issue with the Course Hub that was preventing instructors from adding Hub-spaces for lab/discussion classes via the “Manage Course Hub Sites” link on their 2017-Spring dashboards.
  • Improved the nightly sync process run by the Course Catalog so that it uses significantly fewer resources writing new course data to the database to prevent the process from failing.
  • The JSON API for the Course Catalog now prints the current term first if given a catalog.
  • We’ve removed the List Manager subscription form from the News Room website, which will be replaced with a MyEmma subscription form.

Ongoing Work

  • Developing a shared resource for Canvas in the Course Hub which provides the Academic Integrity Tutorial.
  • Creating a new website for the Middlebury Institute of International Studies.
  • Building out the configuration of our Omeka, and CAS servers in Chef, which is a configuration management system. We have already completed this work for our Drupal, WordPress, MediaWiki, GO, and the Course Catalog services.
  • Upgrading the Drupal sites for the Davis programs, Dining Menus, and Museum of Art to Drupal 8.
  • Integrating Panopto (streaming videos) and Canvas (LMS).
  • Providing Course Hub access for Schools Abroad courses.

Weekly Web Updates – January 23, 2017

With our colleagues in Communications & Marketing, we’ve launched a small redesign of the Middlebury News Room site, with featured stories, and a sidebar of news blurbs about people, Middlebury in the News, and campus notes.

We have updated the WordPress Jetpack plugin to version 4.5 which has a lot of new functionality for its shortcode, carousel, and widgets features. You will not be able to enable the “WordAds” feature on the Middlebury site network. The Terms of Service for the plugin have also been updated and you should review them to see how information from your site is used when connected to WordPress.com.

Updates

Fixes and Tweaks

  • News stories in RSS feeds from the Middlebury Drupal website will no longer have author or dc:creator elements. The byline information, if any, will be contained in the story content.
  • Fixed an issue in the WordPress Parabola theme that prevented the site dashboard from loading correctly.
  • Many small fixes to the Moodle-auth_casattras and Moodle Adaptive Quiz modules.

Ongoing Work

  • Creating a new website for the Middlebury Institute of International Studies.
  • Building out the configuration of our Omeka, and CAS servers in Chef, which is a configuration management system. We have already completed this work for our Drupal, WordPress, MediaWiki, GO, and the Course Catalog services.
  • Upgrading the Drupal sites for the Davis programs, Dining Menus, and Museum of Art to Drupal 8.
  • Integrating Panopto (streaming videos) and Canvas (LMS).
  • Providing Course Hub access for Schools Abroad courses.

Information Security Alert: New Phishing Technique Being Exploited

Ref: https://www.wordfence.com/blog/2017/01/gmail-phishing-data-uri/

What you need to know

A new highly effective phishing technique targeting Gmail and other services has been gaining popularity during the past year among attackers. Over the past few weeks there have been reports of experienced technical users being hit by this. This attack is currently being used to target Gmail customers and is also targeting other online services.

[Basically, the location bar of your web browser is used to trick you into disclosing your account credentials by displaying an actual login page’s URL that is prefaced by something sneaky.]

How to protect yourself against this type of phishing attack

You have always been told: “Check the location bar in your browser to make sure you are on the correct website before signing in.” To protect yourself against this new phishing technique, you need to change what you are checking in the location bar. Read more…

[Please read the article posted on WordFence.com for the complete story. Also note that while Middlebury has a Google Apps for Education (or G-Suite) instance, our sign-in page is a Middlebury-branded and not a Google-branded. Still, this is important info for protecting your personal Gmail account and other services that this technique may try to exploit.]

 

InfoSec Alert: Fake “Microsoft Tech Support” Telephone Calls

Please note,

Several members of the Middlebury community have recently reported receiving fake “Microsoft Tech Support” telephone calls. These calls are scams. Microsoft does not make unsolicited phone calls to help you fix your computer.

If you receive a call from someone claiming to be from “Microsoft Technical Support” (or a similar sounding organization), hang up. The con artists on the other end of the line are trying to trick you into installing unwanted and potentially malicious software on your computer or disclosing your account credentials.

Again, Microsoft’s support organization does not initiate contact with customers. If you receive a call from someone claiming to be from Windows Support or Microsoft Tech support, just hang up on the call.

For more information on how to avoid telephone support scams, please see
Microsoft Safety & Security Center: Avoiding technical support scams.

@MiddInfoSec Phishing Alert: don’t fall for “FW: VERIFY” scam email

Be on the alert for a suspicious email purportedly sent from an internal sender with the subject line “FW: VERIFY”. This is a confirmed phishing message, designed to trick you into divulging your username and password. Do not click on the links in the message or reply to the message. If you find a copy of the message in your inbox, please delete it. If you find a copy of this message in your spam quarantine, please ignore it and do not release it. The message will be deleted from your quarantine automatically in the next few days.

For more information about phishing attacks, please visit http://go.middlebury.edu/phishing

For more information about the spam quarantine, please visit http://go.middlebury.edu/spam

Weekly Web Updates – January 16, 2017

The Dining Menus website features a new responsive design, making it easier to use on mobile devices.

We removed the greenday, regulus, edu-knows, and irresistible themes from WordPress, which were not in use on any active sites.

Updates

Fixes and Tweaks

  • We’ve deployed an update to the BLSE homepage from our colleagues in Communications & Marketing.
  • Corrected an issue with the MailPoet newsletter WordPress plugin that prevented the preview and send buttons from working.
  • The media button in the WYSIWYG editor for the MIIS Drupal site appears again.
  • Fixed an issue with the WordPress Authors plugin that made it appear as though each author wrote zero posts.

Ongoing Work

  • Creating a new website for the Middlebury Institute of International Studies.
  • A small redesign of the Middlebury News Room to bring it more inline with the newsletter.
  • Building out the configuration of our Omeka, and CAS servers in Chef, which is a configuration management system. We have already completed this work for our Drupal, WordPress, MediaWiki, GO, and the Course Catalog services.
  • Upgrading the Drupal sites for the Davis programs, Dining Menus, and Museum of Art to Drupal 8.
  • Providing Course Hub access for Schools Abroad courses.

Removal of home directories

Hello everyone,

As part of our ongoing migration from Middfiles to the cloud, we are removing empty home directories starting today. This is only for HOME folders that have no files in them at all, either because the owner has successfully migrated all of their data and deleted it from Middfiles as we requested, or because they weren’t using their home directories in the first place. This is to prevent “backsliding” if someone accidentally tries to put a file in their U: drive.

In addition, new home directories are no longer being created for new accounts. New faculty, staff, and students should use OneDrive or Google Drive for your storage needs.