Category Archives: LIS Staff Interest

Faculty: Are you grading research papers…

…and hoping they’ll be a little better next time? Talk with a librarian! We’d love to help you build more research and information literacy support into your spring semester classes. Our new InfoLit site describes what we do, and how it makes a difference. You’ll find assignment ideas, sample workshops, and of course, lots more prompts to talk with a librarian.

InfoLit site

“Every student who met with you commented on how that meeting focused their work and led them to search the appropriate literature quickly and effectively.”
-Faculty feedback on library research consultations for students, Fall 2018

 

Is the outlet out? Report it!

Report it!Is the outlet out? Is the carrel light dark? Please, report it!

It’s finals week, and students are making use of every desk, table, carrel and recliner in the libraries. Surely, someone will find something amiss.

Please feel welcome to alert library staff to outages and other problems in the building. Visit the Circulation Desk, or report the issue via our Library Feedback Form at go.middlebury.edu/libfeedback. We want to keep our facilities in top-top shape for you!

Thank you!

Weekly Web Updates – December 10, 2018

WordPress 5.0 was released this week, but we have not yet applied this update to the sites.middlebury.edu and sites.miis.edu network. This release includes a significant change to the editing experience and we want to get feedback from the community before making this change. We have set up a copy of the live site on one of our development machines which you can use while on-campus or using a VPN client. As this is a development copy, it’s not as fast as the live site and you may encounter some glitches or things which didn’t copy over from the live site.

Please try the new editor on the copy of some of your sites and let us know how it works. We’re especially interested in whether there are technical issues we need to remediate before applying this to the live site, but are also interested in hearing from you about its ease of use and accessibility concerns.

Updates

  • WordPress appointments plugin 2.4.1
  • WordPress jetpack plugin 6.8.1
  • WordPress liveblog plugin 1.9.4
  • WordPress ml-slider plugin 3.10.3
  • WordPress social-icons-widget-by-wpzoom plugin 3.0.13
  • WordPress the-events-calendar plugin 4.7.1
  • WordPress accelerate theme 1.3.8
  • WordPress garfunkel theme 1.17
  • WordPress hemingway theme 1.70
  • WordPress sydney theme 1.53
  • WordPress twentyeleven theme 2.9
  • WordPress twentyfifteen theme 2.1
  • WordPress twentyfourteen theme 2.3
  • WordPress twentyseventeen theme 1.8
  • WordPress twentysixteen theme 1.6
  • WordPress twentyten theme 2.6
  • WordPress twentythirteen theme 2.5
  • WordPress twentytwelve theme 2.6

Fixes and Tweaks

  • We’re investigating an issue which may have caused the All Faculty and All Staff groups to be dropped from the permissions list on some Drupal pages and forms, preventing people in those groups from being able to log in and access the content. We have restored permissions to several pages and expanded the documentation on how to add these permissions for those who need to going forward.
  • Added new inquiry call to action menu items for the Middlebury Institute academic programs.
  • As we previously announced, MiddMedia will no longer allow new video and audio uploads. Panopto is available and can be used for most of the needs MiddMedia was meeting. Existing videos in MiddMedia will remain available until January 1, 2020 and you can log into the service and delete media you no longer need.

Ongoing Work

  • Sunsetting MiddMedia.
  • Fixes and tweaks for the new Institute site https://www.middlebury.edu/institute/
  • Creating a new “Offices” site for institution-wide anchor functions.
  • Upgrading applications to run on PHP 7.1.
  • Upgrading the Drupal sites for the Davis programs, Dining Menus, and Museum of Art to Drupal 8.
  • Providing O365 Groups to classes via the Course Hub.

Weekly Web Updates – December 3, 2018

Updates

    • Drupal admin_toolbar 8.x-1.25
    • WordPress disqus-comment-system plugin 3.0.16
    • WordPress instagram-feed plugin 1.10.2
    • WordPress jetpack plugin 6.8
    • WordPress nextgen-gallery plugin 3.1.1
    • WordPress seriously-simple-podcasting plugin 1.19.15
    • WordPress the-events-calendar plugin 4.7.0.1
    • WordPress wptouch plugin 4.3.34
    • WordPress accelerate theme 1.3.7
    • WordPress garfunkel theme 1.16
    • WordPress hemingway theme 1.69
    • WordPress hueman theme 3.4.9

Fixes and Tweaks

  • WordPress: Users can now add Timeline JS shortcodes to their sites.
  • Course groups in Panopto that are populated by the Course Hub can now be found and granted permissions. They had originally been unsearchable.

Ongoing Work

  • Sunsetting MiddMedia.
  • Fixes and tweaks for the new Institute site https://www.middlebury.edu/institute/
  • Creating a new “Offices” site for institution-wide anchor functions.
  • Upgrading applications to run on PHP 7.1.
  • Upgrading the Drupal sites for the Davis programs, Dining Menus, and Museum of Art to Drupal 8.
  • Providing O365 Groups to classes via the Course Hub.

Extended Library Hours During Finals Beginning December 2nd

 

Starting this fall, instead of being open 24/7 during finals, we will instead have extended hours. Starting on Sunday, December 2nd, the Davis Family Library will remain open until 2 am. Opening hours will remain unchanged, as will Friday and Saturday hours (closing at 11 pm).  Full hours can be found at http://go.middlebury.edu/hours/

For those who wish to continue studying past 2 am, here are the spaces on campus that are available 24/7:

  1. Sunderland (computer lab available in Sunderland 122)
  2. Wilson Café
  3. Axinn (computer lab available in Axinn 105)
  4. The study carols in Hepburn, between the ResHall portion of the building and the Zoo
  5. The Stewart 2 lounge and the Stewart Pit.
  6. Laforce library
  7. Milliken 3 lounge
  8. Milliken 2/senior lounge
  9. Fireplace lounge

Our decision to end 24/7 in the library was based on usage data (only a very small number of students used the library past 2 am), the importance of getting sleep especially during stressful times (and the worry we had that by being open 24/7 we were tacitly encouraging students to stay up all night), and by budget pressures. Our decision was informed both by a student survey that we conducted in the spring, and with extensive conversations with the SGA.

Weekly Web Updates – November 26, 2018

Updates

Fixes and Tweaks

  • Corrected the Snow Bowl website’s call to action widget to link to the order form for season passes.
  • Updated the Google Analytics tracking code on the David Fellows for Peace site so that it accurately records site traffic.

Ongoing Work

  • Fixes and tweaks for the new Institute site https://www.middlebury.edu/institute/
  • Creating a new “Offices” site for institution-wide anchor functions.
  • Upgrading applications to run on PHP 7.1.
  • Upgrading the Drupal sites for the Davis programs, Dining Menus, and Museum of Art to Drupal 8.
  • Providing O365 Groups to classes via the Course Hub.

Issue — RESOLVED Zoom Meetings Disconnecting

Update from Zoom, posted 11/26/18, 12:42p:

“All meetings since the original isolated meeting issues have operated as expected, and services moving forward should be operational. We will continue to monitor the situation to confirm service reliability.”

 

Initial issue, posted 11/26/18, 12:08p:

We are experiencing an issue with Zoom video conferencing, which means a small number of meetings are disconnecting and some users are receiving an error message when trying to join a meeting. Zoom is working diligently to resolve the issue. We do not currently have an estimated repair time, although Zoom has identified the root cause and is working on a solution.  We will provide an update as soon as we know more.

We apologize for this disruption. Thank you for your patience.

Please submit a ticket with any questions or concerns.

SCAM Alert – Gift Cards

ITS is aware of an influx of Gift Card scam emails received by members of the Middlebury community. These are indeed scams, identified as such by the FTC and other sources (see below). This variant seems to be spoofing faculty/staff members, using external email addresses from service providers like aol.com 

https://www.consumer.ftc.gov/blog/2018/10/scammers-demand-gift-cards 

https://abc7chicago.com/finance/gift-card-scam-uses-bosses-email-addresses-when-phishing/4556080/ 

https://blog.knowbe4.com/scam-of-the-week-the-boss-needs-itunes-gift-cards-for-customers…-now

Please forward any Gift Card scam emails to phishing@middlebury.edu so that the sender addresses can be blocked! Also see the How To Report Scams info below the FTC article.

From: https://www.consumer.ftc.gov/blog/2018/10/scammers-demand-gift-cards 

“Gift cards are a great way to give a gift. But did you know they are also a scammer’s favorite way to steal money? According to the FTC’s new Data Spotlight, more scammers are demanding payment with a gift card than ever before – a whopping 270 percent increase since 2015.Gift cards and reload cards are the #1 payment method for imposter scams. More scammers are demanding payment with a gift card. The percentage of consumers who told the FTC they paid a scammer with a gift card has increased 270% since 2015. Reports to the FTC say scammers are telling people to buy gift cards at Walmart, Target, Walgreens, CVS and other retail shops. 42% of people who paid a scammer with a gift card used iTunes or Google Play. Federal Trade Commission. ftc.gov/complaint. ftc.gov/giftcards

Gift cards are for gifts, not for payments. If someone calls with urgent news or a convincing story and then pressures you to pay them by buying a gift card, like an iTunes or Google Play card, and then giving them the codes on the back of the card – stop. It’s a scam.

Gift cards are the number one payment method that imposters demand. They might pose as IRS officials and say you’re in trouble for not paying taxes; or a family member with an emergency; or a public utility company threatening to shut off your water; or even a servicemember selling something before deployment. Or they might call with great news – you’ve won a contest or a prize! But to get it, you need to pay fees with a gift card. Scammers will say anything to get your money. And they know how to play into your fears, hopes, or sympathies. They like gift cards because, once they’ve got the code on the back, the money is gone and almost impossible to trace. But knowing how these scams work can help you avoid them, and you can help even more by passing on the information to people you know.

If you paid a scammer with a gift card, report it as soon as possible. Call the card company and tell them the gift card was used in a scam. Here is contact information for some of the gift card companies that scammers use most often. Then, tell the FTC about it – or any other scam – at ftc.gov/complaint. Your reports may help law enforcement agencies launch investigations that could stop imposters and other fraudsters in their tracks.”

How To Report Scams

Amazon

  • Call 1 (888) 280-4331
  • Learn about about Amazon gift card scams here.

Google Play

  • Call 1 (855) 466-4438
  • Report gift card scams online here.
  • Learn about Google Play gift card scams here.

iTunes

  • Call 1 (800) 275-2273 then press “6” for other, then say “operator” to be connected to a live representative.
  • Learn about iTunes gift card scams and how to report them here.

Steam

  • If you have a Steam account, you can report gift card scams online here.
  • Learn about Steam gift card scams here.

MoneyPak

  • Call 1 (866) 795-7969
  • Report a MoneyPak card scam online here.