We are pleased to report that the Multi-Factor Authentication service is restored. Microsoft reported service restoration around 2:00 PM on Monday.
Microsoft provided additional guidance stating they would continue to monitor the situation closely. We’ve been doing the same and can confirm that the MFA is working. MFA challenges are working as expected, across all verification methods.
Thank you for your patience while we worked to resolve matters. Again, we apologize for the disruption. Please contact the Helpdesk if you have any outstanding issues or questions.
The Multi-Factor Authentication service is now by-and-large restored, though Microsoft reports that the fixes may take some time to propagate across their global infrastructure. Our own tests, and feedback we have received from the community, indicate that authentications are now working successfully.
Here’s a complete list of services that were impacted (when accessed from off campus): Continue reading →
We are experiencing an issue with the Multi-Factor Authentication (MFA) service which is preventing individuals who are off-campusand whose accounts are protected by MFA from accessing services like Office 365, Email, OneDrive, Google G Suite, and Adobe Creative Cloud. We are working with Microsoft to resolve matters as swiftly as possible, but we do not currently have an estimated repair time. We will provide an update as soon as we know more.
Here’s a complete list of impacted services (when accessed from off campus):
On Wednesday morning, November 21, the plotter located in Wilson Lab will be moved to the Davis Library public printer room 242. To make room for the plotter, the copier/fax in room 242 is moving downstairs to public printer room 142.
The plotter relocation will alleviate the noise and disruption in Wilson Lab caused by the plotter printing. ITS Service Desk student consultants have been trained to perform basic plotter maintenance and troubleshooting. DLINQ interns are still available for application-specific support and training.
The library now offers patrons the option of receiving circulation notices via text message. If you choose to opt in, you will get overdue, hold pickup, and courtesy notices on your phone, in addition to via email. To opt in, login to My MIDCAT at go/renew, click the “Modify Personal Info” button, enter your mobile phone number, check the “Opt in” box, read the conditions, and click “Submit”. Opt out at any time by following the same procedure and unchecking the “Opt in” button. Contact email@example.com with any questions.
Our newest video tutorial offers students some helpful tips for those moments when they feel stuck in their research, or are just not sure what to do next. There’s no need to struggle in silence! Middlebury College Librarians are here to help with all research problems.
We are experiencing an issue with shared email accounts. Access is denied to individuals or groups who previously had access. We are currently working with impacted individuals to restore permissions as swiftly as possible. We will provide an update as soon as we know more.
We apologize for this disruption. Thank you for your patience.