All Banner environments and associated system will be unavailable between the hours of 8pm ET Saturday September 27th and 12pm (noon) ET Sunday September 28th while these systems are undergoing maintenance.
Systems Impacted: All Banner environment including Internet Native Banner (INB) and Banner Web/Self-Service (SSB) plus all associated systems such as Hyperion EPM 11 Reporting, Nolij Document Management System, etc.
Schedule: 8pm ET Saturday September 27th through 12pm (noon) ET Sunday September 28th 2014
What is happening during this time?: Ellucian, the manufacturer of the Banner software and company currently hosting our Banner environments, will be relocating all of our hosted systems and associated infrastructure to a new data center.
We apologize for any impact this extended maintenance window has on your operations and activities.
The ILLiad Web pages will be down at 2:00 pm today while we upgrade the ILLiad software. The ILL web site should be inaccessible for only a short time, assuming all goes well with the update.
If anyone has problems after 4:00 pm please contact Rachel Manning at x5498 or email@example.com for assistance.
Information Technology Services updated some printing services over the summer:
Visit go/howtoprint to view our updated instructions on how to print to a public printer
- Cash Cards replace credit cards.
In the event you need to increase your print page quota, PaperCut cash cards have replaced the online credit card system. Purchase cards at Wilson Café in Davis Family Library, MiddXpress in McCullough, or the College Store in Proctor Hall.
This Sunday morning between 8 and 10 am ET we will be upgrading the Monterey Institute of International Studies website (http://www.miis.edu) from Drupal 6 to Drupal 7.
The upgrade will take approximately one hour during which the site will not be usable.
There will also be a short period of under one minute during the upgrade when file assets on the other Drupal 7 sites may not be available. These sites include:
- Davis Fellows for Peace: http://www.davisfellowsforpeace.org
- Davis Projects for Peace: http://www.davisprojectsforpeace.org
- Davis United World Scholars Program: http://davisuwcscholars.org
- Middlebury Museum of Art: http://museum.middlebury.edu
- Secure Forms for Middlebury: https://forms.middlebury.edu
- Secure Forms for MIIS: https://forms.miis.edu
We do not anticipate any impact on other services.
Remote-Learner, our Moodle host, will be updating our Moodle instance on Friday, August 29th, at 11:59pm. We expect the site to be available by Saturday, August 30th, at 2am.
Updated @ 6:24 PM ET 23AUG2014 – All interruptions to services have been resolved. You should now be able to access Banner INB, Banner Web/SSB, Hyperion, etc. We apologize for any inconvenience this outage may have caused. Please report any additional problems to the Help Desk.
Original Message -
We are currently experiencing an interruption of service when connecting to systems and applications hosted in the Ellucian data centers.
Banner Web/SSB services are UP and operational however users cannot connect to Internet Native Banner (aka Banner INB), the Hyperion EPM reporting environments and other associated systems and applications.
We are working with our vendors to restore services as quickly as possible. Thank you for your patience and we apologize for any inconvenience.
At 12:00PM (noon) today, 8/20/14, maintenance in the Carr Hall Data Center will interrupt some wired and wireless connections for the north side of campus. This interruption will last approximately 15 minutes.