Category Archives: Helpdesk Alerts

Systems Maintenance this Sunday, November 5th, 2017

During our regular 6am – 10am EST maintenance window we have the following activities scheduled:

 

  • Connectivity to the Public Switched Telephone Network in VT will be offline for up to 30 minutes. Incoming and outgoing calls will be affected.
    • This maintenance is an extension of the maintenance from Thursday, Nov 2nd.
  • There will be a handful of test and development virtual machines migrated between computing platforms. ITS has coordinated with the affected workgroups for the migrations.

 

We appreciate your patience as we continuously strive to keep our systems functioning optimally.

 

Regards,

Middlebury Information Technology Services

Systems Maintenance this Thursday, October 26th

During our regular 5am – 7:30am EST maintenance window we have the following activities scheduled:

 

  • There will be a network outage at the following VT campus locations for both wired and wireless connectivity, lasting up to 30 minutes.
    • Ridgeline Suites
    • Ridgeline Townhouses
    • Recycling Center
    • Bowker Barn
  • Connectivity to the Public Switched Telephone Network in VT will be offline for up to 15 minutes. Incoming and outgoing calls will be affected.

 

We appreciate your patience as we continuously strive to keep our systems functioning optimally.

 

Regards,

Middlebury Information Technology Services

Systems Maintenance this Sunday, October 22nd

During our regular 6am – 10am EST maintenance window we have the following activities scheduled:

 

  • Wired and wireless network services will be unavailable for up to 15 minutes at the following locations while equipment is relocated.
    • Ross Dining
    • LaForce Hall
  • Wireless services for all VT and CA locations will be upgraded. There will be 2-3 brief wireless outages ( up to 10 minutes each) during the maintenance window.
  • The border firewalls in VT will be upgraded. There is no outage expected for this work.

 

We appreciate your patience as we continuously strive to keep our systems functioning optimally.

 

Regards,

Middlebury Information Technology Services

Systems Maintenance this Thursday, October 19th, 2017

During our regular 5am – 7:30am EST maintenance window we have the following activities scheduled:

 

  • There will be a brief network outage at the following VT campus locations. Network outages will include wired and wireless connectivity, and last up to 10 minutes each.
    • Battel Hall, Le Chateau, Pearsons Hall, Ross Tower, LaForce Hall, Carr Hall, Prescott Hall, Ridgeline Suites, and Ridgeline Townhouses

 

We appreciate your patience as we continuously strive to keep our systems functioning optimally.

 

Regards,

Middlebury Information Technology Services

Systems Maintenance this Sunday, July 30th

During our regular 6am – 10am EST maintenance window we have the following activities scheduled:

 

  • The VT campuses PaperCut print management system will be upgraded to address an issue with the WebPrint feature
    • Print servers will be unavailable for use up to 90 minutes during the maintenance window
    • Afterward, upgrading the individual print release stations will take an additional 90-120 minutes

 

We appreciate your patience as we continuously strive to keep our systems functioning optimally.

 

Regards,

Billy

 

Billy Sneed

ITS – Central Systems & Network Services

Middlebury College

Systems Maintenance this Sunday, May 21st, 2017

During our regular maintenance window on Sunday, May 21st from 6:00 am to 10:00am EST we have the following activities scheduled:

 

  • Our on-premise Exchange servers will be upgraded. These servers are for automated messages generated from on-premise systems, and for group management. User email does not interact with these servers.
    • There will be a number of brief (1-2 minute) Exchange service interruptions during this maintenance window

 

We appreciate your patience as we continuously strive to keep our systems functioning optimally.

 

Regards,

Billy

 

Billy Sneed

ITS – Central Systems & Network Services

Middlebury College