Library & Information Services » Lisa Terrier http://sites.middlebury.edu/lis We Bring Knowledge to You Fri, 24 May 2013 14:57:22 +0000 en-US hourly 1 http://wordpress.org/?v=3.5.1 New Staff Member in Service Requests http://sites.middlebury.edu/lis/2013/01/08/new-staff-member-in-service-requests/ http://sites.middlebury.edu/lis/2013/01/08/new-staff-member-in-service-requests/#comments Tue, 08 Jan 2013 20:46:53 +0000 Lisa Terrier http://sites.middlebury.edu/lis/?p=30989 Continue reading →]]> The Helpdesk has hired a new Senior Technology Specialist, Scott Remick.  Scott is a local who brings many years’ experience in the computing realm, having split his career between Computer Alternatives and RetailVision.  We are excited to have his skills already being used in Service Requests.  Please join me in welcoming Scott to our LIS family.

Lisa Terrier
Helpdesk Manager – Service Request

]]> http://sites.middlebury.edu/lis/2013/01/08/new-staff-member-in-service-requests/feed/ 1 Software folder on Middfiles http://sites.middlebury.edu/lis/2011/05/18/software-folder-on-middfiles/ http://sites.middlebury.edu/lis/2011/05/18/software-folder-on-middfiles/#comments Wed, 18 May 2011 16:37:47 +0000 Lisa Terrier http://sites.middlebury.edu/lis/?p=25681 Continue reading →]]> LIS will be improving your access to software that you may want to download this summer. The folder, called “Software” resides on Middfiles and gives you access to printer drivers, licensed software, patches and updates.  You will see this evolve into different folders, and access will be given via groups in the network directory system.

Please let me know if you have any questions on this.
Lisa Terrier

]]> http://sites.middlebury.edu/lis/2011/05/18/software-folder-on-middfiles/feed/ 0 New Access to Software http://sites.middlebury.edu/lis/2010/08/06/new-access-to-software/ http://sites.middlebury.edu/lis/2010/08/06/new-access-to-software/#comments Fri, 06 Aug 2010 17:37:53 +0000 Lisa Terrier http://sites.middlebury.edu/lis/?p=23796 Continue reading →]]> Over the next few weeks I will be working on consolidating all of the software installers that are currently on the college servers into a new server folder structure.  All software installers that we have in electronic version will be on middfiles\Software2 and then once the permissions are in place will rename the folder to middfiles\Software.   Duplicating all software in the Software2 folder allows us to keep the current structure in place until the new one is complete.

This new structure will allow granting of access to installers to those who need them, reducing the need for LIS staff to perform installations for our entire community.  It will also give us a central storage location for the college software.  Remember that we will have both folders (Software2 & Software) for a short time to make sure everyone has what they need.   I hope to have this in place by Sept 17th.  Please let me know if you have any questions on this process.

Lisa Terrier
Senior Technology Specialist

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