Author Archives: Cynthia Slater

Key Survey Scheduled Maintenance & Downtime on July 5

KeySurvey LogoThe following information is important only for individuals having a Key Survey account used to create, distribute, and work with surveys and response data.

WorldAPP is excited to announce that our Key Survey / Form.com application will be upgraded to the new version 8.5 on Saturday, July 5th, 2014, between the hours of:

EST:   1 AM and 9 AM / GMT:    6 AM and 2 PM

Please note that your account will be unavailable during the system upgrade, (including all surveys, forms, voting and reports).  Your respondents attempting to access surveys/forms or reports will receive a friendly notice of the system maintenance in progress.  Once the maintenance has been completed, the application and all survey/form/report links will be accessible.   We appreciate your patience and apologize for any inconvenience this may cause.

What’s new in version 8.5?  This update is intended to enhance application capabilities and provide more powerful functionality, as well as introduce the Key Survey and Form.com Mobile apps.  Here are a few resources provided by WorldApp to help you get familiar with the new features and offerings:

Printing to Public Printers — Minding P’s & Queues Just Got Easier

Blue PrinterDo you print at the College libraries?  At any of our public computing labs?  If so, on your next visit, expect a streamlined list of printer choices offering expanded locations where you can go to release your print job(s).  It’s easier and more flexible!

Look for two new print queues — Library_Printers and Non_Library_Printers — that are now available for use.    (FollowMeBW will be retired.)

Remember…  For fastest results, print directly from a lab computer.  Visit go/howtoprint to view our updated instructions on how to print to a public printer.

Drupal, Moodle, WordPress, Mediawiki & More: Upcoming workshops

The LIS summer workshop schedule is now available.  Visit go/lisworkshops to view offerings for May through August and sign up for topics of interest.

We’re happy to be able to offer new, expanded website work sessions where you can get help with any of your websites — whether in Drupal, Moodle, Mediawiki or WordPress — we’ll have staff on hand who can help with all of these!  We’ve scheduled regular opportunities throughout the summer so you can plan ahead.  You’ll find a few Drupal introductions as well, covering basic website skills for those just starting out.

Do you prefehttp://go.middlebury.edu/lyndainfor to learn on your own?  Summer can be a great time for professional development.  Check out lynda — a fabulous online learning resource that uses short videos to help you acquire new business and technology skills.  Lynda is also available off-campus and does not require VPN, so no fair trying on that excuse; simply use http://go.middlebury.edu/lynda to go directly to Middlebury’s login portal and give it a whirl.

Macintosh – Middfiles – Mmmmm… News You Can Use

Mac users…  Are you having the best possible experience with Middfiles?  It may be time to update how you connect to Middfiles, as well as create some useful shortcuts!

First, check your connection.  In the Finder, click on the Go menu, then click Connect to Server.  You should use cifs://middcloud.middlebury.edu/middfiles and remove any “smb” middfiles favorites you may have stored, as shown.

Go>Connect to Server

Removing outdated SMB favorite

Now it’s time to create some powerful Sidebar favorites for easy access to your frequently-used folders (see sample below).  Sidebar favorite locations are visible in all your programs!  Refer to our wiki article for complete details on how to create these favorites & get rid of outdated ones.

Sidebar Favorite Sample

Sidebar Favorite Sample

Technical stuff:  We use the SMB protocol to connect to Middfiles almost exclusively on campus and the latest revision is CIFS.  To use the most current version of SMB you must specify CIFS in your connection.  Outdated connections may results in errors when saving to Middfiles or be slower.

Get Help with Drupal, Moodle, Mediawiki & WordPress — One Stop Shopping!

Help balloonDo you maintain a website in Drupal, Moodle, MediaWiki, or WordPress?  LIS is now offering expanded work sessions that cover all four of these web applications, providing you with “one stop shopping” when you need website assistance.  Staff from Web Application Development, Curricular Technology, and User Services will be close by to lend a hand with your projects.

Our first expanded session will be offered Wednesday, April 30 at 3:00 pm.  Please let us know you plan to attend; use our convenient online signup form.

Now’s the Time to Update Your OS & Apps: New Vulnerabilities Announced

burglarApple recently released software updates to iOS, Mac OS 10.7 and higher, as well as for Safari & QuickTime for Windows.  These updates address a vulnerability found in Apple’s implementation of SSL (secure sockets layer), a protocol computers use extensively for secure communications online.  While we are not aware of any specific information breaches at Middlebury College, and the steps necessary for someone to compromise these secure communications are far from trivial, we should all apply these important security patches to our Apple hardware and Windows computers running Apple software to mitigate these risks.  Please check your Apple software for available updates (especially iOS, Mac OS, Safari, and QuickTime updates).  Run your updates now and check again after the installation as some may have prerequisites.  For more information, links to specific updates for the SSL vulnerability and others are available at http://support.apple.com/kb/HT1222.

LIS Workshops for March – April: Google Analytics, Drupal and Video-based Learning

Our current workshop schedule is now available.  Visit go/lisworkshops to view upcoming offerings and sign up for topics of interest.  Choose from Drupal introductions that cover basic web site maintenance skills, work sessions where you can get help with specific questions about how to improve your departmental web site, as well as Google Analytics to learn how to unlock the mysteries of your website’s traffic patterns.

We are also offering several opportunities to learn how to access and use  lynda.com  — Middlebury’s fabulous online learning resource that uses short videos to help you acquire new business and technology skills.  Anyone who is unfamiliar with this “no-cost-to-you” training benefit is missing out!

Lynda’s recently added courses include such varied topics as “Up and Running with Excel What-if Analysis,” “Delivering Employee Feedback,” and “The Art of Photoshop Compositing.”  Watch a single video or work through an entire course, but be warned — it’s addictive.

Announcing the new LIS Help & Support site — the gateway for great help

AnnounceThanks to the hard work of the LIS Education and Training team, LIS now offers a help gateway that collects great resources from all corners of our department and makes it easy for you to find what you need.  You’re also quite likely to discover some new tools and ways to learn about technology and library resources along the way.  Don’t take our word for it — visit go/lishelp and see for yourself.  Here are just a few things you can do:

  • Search LIS web pages and wiki lore to get answers to your questions.
  • Submit a HelpDesk ticket to request assistance or search the FAQ database for answers.
  • Find who in LIS can help you.
  • Use quick links to access “how to” information tailored to different audiences.
  • Check systems status.
  • Learn how LIS can help you acquire more technology and library skills.