Author Archives: Cynthia Slater

Now’s the Time to Update Your OS & Apps: New Vulnerabilities Announced

burglarApple recently released software updates to iOS, Mac OS 10.7 and higher, as well as for Safari & QuickTime for Windows.  These updates address a vulnerability found in Apple’s implementation of SSL (secure sockets layer), a protocol computers use extensively for secure communications online.  While we are not aware of any specific information breaches at Middlebury College, and the steps necessary for someone to compromise these secure communications are far from trivial, we should all apply these important security patches to our Apple hardware and Windows computers running Apple software to mitigate these risks.  Please check your Apple software for available updates (especially iOS, Mac OS, Safari, and QuickTime updates).  Run your updates now and check again after the installation as some may have prerequisites.  For more information, links to specific updates for the SSL vulnerability and others are available at http://support.apple.com/kb/HT1222.

LIS Workshops for March – April: Google Analytics, Drupal and Video-based Learning

Our current workshop schedule is now available.  Visit go/lisworkshops to view upcoming offerings and sign up for topics of interest.  Choose from Drupal introductions that cover basic web site maintenance skills, work sessions where you can get help with specific questions about how to improve your departmental web site, as well as Google Analytics to learn how to unlock the mysteries of your website’s traffic patterns.

We are also offering several opportunities to learn how to access and use  lynda.com  — Middlebury’s fabulous online learning resource that uses short videos to help you acquire new business and technology skills.  Anyone who is unfamiliar with this “no-cost-to-you” training benefit is missing out!

Lynda’s recently added courses include such varied topics as “Up and Running with Excel What-if Analysis,” “Delivering Employee Feedback,” and “The Art of Photoshop Compositing.”  Watch a single video or work through an entire course, but be warned — it’s addictive.

Announcing the new LIS Help & Support site — the gateway for great help

AnnounceThanks to the hard work of the LIS Education and Training team, LIS now offers a help gateway that collects great resources from all corners of our department and makes it easy for you to find what you need.  You’re also quite likely to discover some new tools and ways to learn about technology and library resources along the way.  Don’t take our word for it — visit go/lishelp and see for yourself.  Here are just a few things you can do:

  • Search LIS web pages and wiki lore to get answers to your questions.
  • Submit a HelpDesk ticket to request assistance or search the FAQ database for answers.
  • Find who in LIS can help you.
  • Use quick links to access “how to” information tailored to different audiences.
  • Check systems status.
  • Learn how LIS can help you acquire more technology and library skills.

 

 

Ready to Learn about Technology? Your lynda.com tutor never sleeps!

lynda_logo_72x72  Did you know that Middlebury College offers self-paced learning 24/7?  Our fabulous online learning resource, lynda.com, uses short videos to help you acquire new business and technology skills and is available to faculty, staff, and current students.

To find out more, sign up for “Using Online Learning at Middlebury” on Tuesday, October 15 at 4:15 pm.

For more details about learning opportunities visit go/lislearn.

Follow-Me Printing Update: Easier-to-Remember Print Queue Name

Woman-PrinterFans of Follow-Me Printing will be happy to know we have changed the print queue name, making it easier to remember.  When submitting your print job, look for FollowMeBW which has replaced Virtual BlackandWhite, effective 10/4/13.

Students, if you haven’t yet tried “Follow-Me” you’re making your printing life more difficult than it needs to be.  Visit go/followme to learn more or check out our earlier blog post.  This time saver allows you to print to a single print queue, then go to any participating print release station to release your print job(s).

Remember…  for fastest results, use Follow-Me Printing on a lab computer.

“Follow-Me Printing” now available! (Um, what does that mean?)

Follow-Me Printing allows you to print to a single virtual print queue, then go to any participating print release station to release your print job(s).   Presently, Follow-Me print jobs can be released from any of six different stations on campus; see the list below.

Choosing the new FollowMeBW print queue means you can head to the Davis Family Library…  or Sunderland…  or BiHall.  Changing your mind no longer means having to resubmit your print request!

For fastest results, use Follow-Me Printing on a lab computer:

It’s easy to do this when your documents are safely stored on Middfiles:

  1. Select FollowMeBW from the drop-down list when choosing a printer.
  2. Proceed to any of the six participating print release station locations (see list below) and log on with your Middlebury username and password.
  3. Release your print job by clicking “Print” located on the right-hand side.

Follow-Me Printing using PaperCut’s Web Print:

You can print documents to the new FollowMeBW print queue from your personally-owned computer using PaperCut’s Web Print.  Please note that you may experience delays using Web Print.  For fastest results, submit your print job from a lab computer using the instructions above.

Which printers can “Follow Me”?

Printer Name

Printer & Release Station Location

BIH203K Bicentennial Hall 203
LIB142 Davis Family Library 142
LIB242 Davis Family Library 242
LIB242K Davis Family Library 242
LIB303 Davis Family Library 303
SDL121K Sunderland 121

LIS at the Student Services Fair

This year LIS met loads of incoming Middlebury students at the Student Services Fair. Brenda Ellis, Pij Slater, Stacy Reardon and Ian Burke staffed the table along with Helpdesk students Biswash Ghimire and Anis Mebarki. Ian distributed handouts on Cyber Security Awareness Month while Stacy and Brenda passed out shiny new LIS bookmarks with handy go/ links. The team spoke with students about connecting to wireless and avoiding phishing attacks. Students had quite a few questions of their own:

  • How do I print?
  • How long can I check out books from the library?
  • How do I find books at the library?
  • How do I get a job at the library?
  • How do I get MS Office?
  • Can I get the books I need for my classes at the library?

Students were very enthusiastic about library services. One student ran over to tell us, “The Middlebury library was probably a bigger factor in my college decision than it should have been!” (We politely disagreed. The quality of the library is indeed a very important factor!)

The library’s iPad was put to good use at the Fair, and students appeared to be satisfied with the help they received. We even heard an unprompted, “Always ask a librarian!” as they departed.

How Can I Learn About Technology? Workshops and More!

With a host of new faces on campus and the start of the fall semester now underway, Library & Information Services (LIS) wants to spread the word that we provide a variety of learning opportunities for faculty, staff and students to acquire or improve their library and information technology skills.  Our open workshop offerings are just one of these ways; LIS staff offer workshops here on campus that are open to the College community.  To view the current schedule and sign up for topics of interest, visit go/lisworkshops.  Check back as we are still adding offerings!

We also offer self-paced learning through lynda.com  — a fabulous online learning resource that uses short videos to help you acquire new business and technology skills.  This is available to faculty, staff, and current students.

For more details about learning opportunities visit go/lislearn.