TLDR: Ink costs more than crude oil. Also, open the Dom Perignon.
An update to last Wednesday’s issues with the Polycom software.
We have resolved the issue with the Polycom software and it is now fully operational. You can continue to use it with your Middlebury/Monterey network accounts, as you did before the outage last Wednesday.
The issue was caused by a faulty Microsoft update that was automatically applied to some of our servers.
If you do not use Polycom software you may disregard this message.
We are experiencing an issue with the Polycom desktop software. It is currently not allowing network users to sign in. Polycom systems in classrooms and meeting rooms are unaffected.
We can create a temporary Polycom-only account as a workaround. Please contact me if you would like to use the workaround.
We apologize for the issue and we will send an update as soon as it is resolved.
Petar Mitrevski | Media & Tech Services Manager | 802-443-2833 (o) | 802-377-2653 (m) | firstname.lastname@example.org
Due to the installation of a new firewall, the videoconferencing bridge and polycom software will be unavailable on June 16th, from 9:00am EST – 5:00pm EST. If you need access to videoconferencing software or bridging capability on June 16th from 9am to 5pm please contact me and I can provide you with an alternative.
In addition, any calls between videoconferencing rooms will need to be done using the backup addresses in the address book of each system. Please contact me if you have a video conference planned on June 16th.
We will follow up immediately after completing testing, and no later than 5:00pm on June 16th, to notify you that the software and the bridge are available.
The firewall is essential to better protect our videoconferencing equipment that is being used more extensively than ever before. We chose this date by looking at the schedule of videoconferences and the overall schedule of summer programs.
Please feel free to contact me if you have any questions.
The polycom videoconferencing software will be unavailable this Sunday from 9am to noon while we apply a configuration change to resolve intermittent disconnects.
We apologize for any inconvenience.
In December 2013 LIS upgraded the audio/video equipment in many classrooms on-campus:
- AXT 201
- FIC FR1
- FIC CK1
- GFD CLS
- BIH 104
- BIH 117
- BIH 161
- BIH 317
- BIH 505
- BIH 632
- PRS KDR
Here is what has changed:
– installed a new, brighter, high definition projector
– added a new type of connection (HDMI) but kept the existing video connections
– replaced the DVD player with a Blu-ray player that can play DVDs as well as Blu-ray discs
– removed the VCR (3 loaner VCRs are available at the Davis Family Library and 1 will be available at Armstrong soon; VCRs can be plugged into the auxiliary video input at the rack)
– replaced the aging touch panel with a slightly larger one that we’ve found is easier to use (very similar to the touch panels in many other classrooms)
We’d be happy to schedule an orientation session – just contact us at email@example.com. You can also watch a video on how to use the new equipment.
In 2014 we plan to upgrade the equipment in several other classrooms:
We now have a new (easier) way to make videoconference calls amongst our locations: a short alias (six digit number) can be used to place calls between videoconference rooms in Middlebury, Monterey and DC. It is no longer necessary to enter the entire (12+ character) IP address of our videoconferencing units. A list of all the aliases for our videoconference rooms is available here (login required.)
- For example, if you wanted to place a call from the Service Building room 209 to Van Buren 499, you would simply enter 831499 on the videoconferencing unit in room 209.
- Similarly, if Van Buren 499 wanted to place a call to our RAJ room, simply enter 802803 on the videoconferencing unit in Van Buren.
- However, if another institution (e.g. another college) wanted to call any one of our rooms, they would still need to dial the IP address.
- Similarly, if you needed to dial to another institution (e.g. another college) you would still need to dial the other institutions’s IP address.
Dialing the alias will route the call through our new infrastructure, ensuring call quality & reliability. In addition, dialing the alias will make it quicker and easier to make calls between our locations, since it’s shorter and easier to remember.
Please do not hesitate to contact the Help Desk if you have any questions.
This is a reminder and an update since our post in April regarding removal of VHS and LaserDisc players from classrooms starting January 1, 2014.
Important notice about the analog video format
This is an important notice about the analog video format. It relates to the phasing out analog media and analog players (VCR, Laserdisc [LD] and slide projectors) in the classrooms at Middlebury College. Please review the next sections for information on the reasons behind this and the approach that LIS plans to undertake.
Summary of the analog sunset plan
Analog media (VHS, Betamax, U-matic, etc.) and certain digital media (LaserDiscs) have become obsolete – new media are not being produced, nor are replacement players. For LaserDisc and VCR technology, better, higher quality, and easier to use digital technologies have emerged. By removing these media players players and slide projectors from classrooms, and by replacing these older formats with digital ones, we can ensure that our classrooms will continue to be functional, easy to use, and easy to support, both now and in the near future.
The media and computer industries have chosen to retire certain older audio and video technologies and move to newer digital audio and video formats. This means the imminent death of VHS, LaserDisc, 3/4″ tape and, eventually, even our beloved VGA (and possibly even 16mm and 35mm film, but we don’t know that quite yet). BluRay (using a newer connection type – HDMI) and streaming Internet video are the newer formats intended to replace all of the aforementioned older media formats. The DVD format remains alive, for now.
LIS has developed a plan to address the obsolescence of these older formats and support for the new ones. The process is guided by a combination of technology options, copyright law, and input from our user community. The Copyright and Fair Use Guidelines section of the Handbook outlines some of the copyright intricacies. If you currently have a VHS tape, Laserdisc or 35mm slides that you use for class, you should be developing a strategy for migrating the class material to a different media for use inside and outside of class (see What can you do to prepare.)
- Phase I – Beginning January 1, 2013 LIS will no longer add VHS players to new or renovated classrooms. Current status: VHS players were not added to any of the Warner classrooms after the renovations in January, 2013. VCRs were also not added to the new smart classrooms in Twilight (May/June 2013).
- Phase II – Beginning January 1, 2014 LIS will begin removing VHS, LaserDisc, and slide projectors from all classrooms except for the main auditoriums (Sunderland Dana, Alexander Twilight Auditorium, and Axinn 232). We need to preserve as many of these devices as possible for spare parts and archival purposes.
- Phase III – Onward and upward. LIS will continue to move forward with digital technology, including investigating reliable streaming options, and strive to accommodate any emerging technologies for the future.
What we are doing to prepare
- Over the past two years, LIS has replaced a large amount of analog and obsolete media (VHS & LaserDisc) placed on Library Reserves with DVD or Blu-Ray media. Last winter, a large LaserDisc deselection project reduced our holdings by almost 90% and was lauded by staff and faculty as a strong step forward. In the past year we’ve been turning our attention to the VHS collection, targeting those items which have never circulated, which reduced our holdings by over 35%. We are currently in the process of removing VHS copies of works for which we also have DVD and/or Blu-Ray versions.
- Other VHS titles have not circulated at all in the past seven years (i.e., since our migration of MIDCAT to the current platform), and we are reviewing those titles with faculty input and assistance. Individual departments should check their collection of media titles for VHS items. If any are crucial for teaching or research, LIS can attempt to purchase new copies in modern format (DVD or Blu-Ray) if we do not already have them. If these formats are not available, we will retain the VHS. All other VHS will be removed from the collection.
- Our classrooms will continue to have the option of bringing in an analog or obsolete digital device (VCR, LaserDisc player, slide projector) for the foreseeable future. LIS maintains an inventory of VCRs, LaserDisc players, and slide projectors in functional condition available for check-out from the Library circulation desk. However, there is no guarantee that we will be able to maintain and repair these devices indefinitely, as new supplies dwindle.
- We are following similar steps with our collection of aging audio cassettes. Cassettes that have never circulated in the past seven years are being reviewed. Cassettes that have been put on reserve or that have circulated will be replaced, retained, or migrated to a newer format.
- Please place individual requests to purchase replacements VHS/LaserDisc media at go/requests.
What can you do to prepare
If you currently have a VHS tape, Laserdisc or 35mm slides that you use for class, you should be developing a strategy for migrating the class material to a different media for use inside and outside of class. Look for DVD, Blu-Ray or (legal) Internet video replacements for any VHS, LaserDisc, 3/4″ tape, or Betamax titles in your personal collection. The Library (go/requests) or your liaison (go/liaisons) can assist you with this. If a commercial digital copy is available we will attempt to purchase a replacement; processing times will vary based on availability. Before any in-house conversion of analog or obsolete digital formats is done, however, we need to determine the legality of the duplication request. Expect about 5 business days for the copyright question to be resolved (this can be a somewhat complex issue) and another 5 business days for the actual conversion.
Your input is needed!
We are looking for feedback on the plan, the process and our communications. You can reach out to your LIS liaison or contact me (Petar Mitrevski) directly. You can also post a response right here on the blog and start a lively discussion.
We emphasize the analog sunset whenever we receive a report that a VCR player or VHS tape is broken. We have shared this plan with the Faculty LIS Advisory Group (FLAC) and are working to incorporate their feedback. LIS liaisons will continue to work with each academic department to share this plan and engage in discussion. We have talked about the analog sunset in our December Quarterly Update, April Quarterly Update, and in the context of the recent classroom renovations in Warner. But we need more input from our community. Thank you!
You can read the entire plan at http://go.middlebury.edu/analog. In addition, we’ve developed an FAQ section based on questions from our community. You can also check what other schools are doing to address the issue.