Author Archives: Mary Backus

Network issues -7/17/2015 – Resolved

Update: We have found the cause and fixed the issue that was casing the outages.

Good Afternoon,
We have received some reports of brief network outages across campus. We are working to find the cause and correct it. Not everyone is affected, but saving your work is a good precaution. We will let you know when the problem is fixed.
Thank you for your patience.

Issue with Network Drives on Windows

A problem occurred on June 25th that caused Windows computers to temporarily lose their network drive mapping when logging in. We have researched what may have caused this issue, and believe we have fixed it. Please call or email the Helpdesk (helpdesk@middlebury.edu) if you see any problem with your network drives the next time you login to your computer.

Some slowness in network server access expected today

We’re seeing an abnormally high level of traffic between our storage systems across data centers. The result of this is the user community will occasionally see slow data transfers. E.g. Opening or saving files to the network, retrieving email, mounting shared drives, etc… We expect to reach normal levels within the next 24 hours.

Alert Regarding New Phishing Emails

We have been alerted to some new phishing emails which have been received here at Middlebury. One example is:

Subject: (IRS) Identity Protection
To:
Internal Revenue Service.
Your 2014 1098-T tax Form is now available electronically on Banner Self-Service.

Update your IRS E-file immediately, click here to –
For your protection, this link would expire in six hours.

These messages are NOT legitimate. Please do NOT click on the provided link or disclose any information to the Google form linked to from the message. These messages can be very cleverly disguised, but we will NEVER ask for any identification information via email, so always remain wary of any such email. More information is available at http://go.middlebury.edu/phish