To allow more staff to attend, next Wednesday’s Liaison Discussion Section (Customer Care and Feedback, led by Jess Isler) has been rescheduled. It will take the place of next Thursday’s optional all-LIS meeting. Please come!
The updated invitation is here:
Liaison Discussion Section (AND optional all-LIS meeting): Customer care and feedback
Wednesday, April 18, from 10:15-11:15 am Thursday, April 19, from 3-4 pm
LIB 145, Davis Family Library
Topic: Customer care and feedback: techniques and tips discussed. Led by Jess Isler.
Who’s Invited: All liaisons and anyone else who is interested
When: Wednesday, April 18, from 10:15-11:15 am Thursday, April 19, from 3-4 pm
Where: LIB 145, Davis Family Library
This will be a short presentation, followed by open discussion. Virtually everyone in LIS works in a service role for some type of customer, be they faculty, staff, students, or our fellow LIS colleagues. It can be helpful to reflect periodically on our approach to a familiar topic and see how we might improve upon it. Jess will share advice and techniques learned during meetings with College employees at the forefront of customer care (employees from within and beyond LIS) and supplemented by research (articles, blog posts, and books). Attendees will be encouraged to share their own tips and techniques for approaching customer care interactions and how to deal effectively with feedback. It will be geared toward all LIS staff whose work includes customer service. Please send Jess any questions in advance (jisler@middlebury.edu).
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“Liaison Discussion Section” meetings address research and/or technology topics of interest to liaisons. They can be conversations, or presentations, or both. They take place most often on the 3rd week of the month, but in order to allow people who work different hours to attend, they’re sometimes scheduled for different days/times.
This Liaison Discussion Section will take the place of the optional all-LIS meeting scheduled for April 19.
Topic: Migrating from Segue: Common questions and how to answer them. Presented by Barbara Merz and Bryan Carson.
Who’s Invited: All liaisons and anyone else who is interested
When: Wednesday, March 21, from 9:30-11 am
Where: Wilson Media Lab, Davis Family Library
This will be a demo plus Q&A about what often happens (ie, what fixes are needed) when a site is transferred from Segue to WordPress or Moodle. It will be geared toward LIS staff who support these platforms. Barbara will lead the WordPress portion of the workshop, and Bryan will lead the Moodle portion. Please send them any questions in advance (merz@middlebury.edu and bcarson@middlebury.edu).
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“Liaison Discussion Section” meetings address research and/or technology topics of interest to liaisons. They can be conversations, or presentations, or both. They take place most often on the 3rd week of the month, but in order to allow people who work different hours to attend, they’re sometimes scheduled for different days/times.
A taxonomy of tools that support the fluent and flexible use of visualizations – The increasing scale and availability of digital data provides an extraordinary resource for informing public policy, scientific discovery, business strategy, and even our personal lives. To get the most out of such data, however, users must be able to make sense of it: to pursue questions, uncover patterns of interest, and identify (and potentially correct) errors.
3D Web for everyone? – XML3D enables a web developer to easily integrate 3D content into the web browser and to be able to use existing programming languages like JavaScript to interact with them.
Gulf on Open Access to Federally Financed Research – Excellent summary of both sides of the argument.
Two, count ‘em, TWO LIS staff members will be performing in Little City Players’ production of Exhibit This! The Museum Comedies by Luigi Jannuzi. Performances will be at the Vergennes Opera House on March 22-24 (Thursday through Saturday) and 30-31 (Friday and Saturday) at 8 pm, and Sunday, April 1 at 2 pm. Tickets available through the Opera House or at Classic Stitching on Main St. in Vergennes.
UCSC library sees student visits double after $100 million renovation. With laptop bars, couches for gathering, long study tables and an outdoor reading porch perched high among the redwoods, student use of the 47-year-old campus landmark has more than doubled since before the renovation. The revamped original building will house the Grateful Dead Archives in a room known as Dead Central.
Eternal Copyright: a modest proposal. Under the current system, if you lived to 70 years old and your descendants all had children at the age of 30, the copyright in your book – and thus the proceeds – would provide for your children, grandchildren, great-grandchildren, and great-great-grandchildren. But what, I ask, about your great-great-great-grandchildren?
Libraries help researchers save time, says new report - Dr Hazel Woodward, chair of the electronic information resources working group and librarian at Cranfield University: “At this time of economic constraint, it is important for policy makers and Library directors to provide additional evidence of the value of library-provided resources. Whilst in the past these resources have been regarded as implicitly valuable, this research goes some way to making that value more explicit by focusing on specific benefits and outcomes for academics.”
Smaller Servings for Libraries - Decades of Education Department data show universities allocating less money to libraries as overall spending has ballooned.
Striking Finds From a Rare-Book Fair From Audubon’s The Birds of America, a first edition of which sold last month at auction for $7.9 million, to Copernicus’ heliocentric sketch that changed the world, we’ve selected the most remarkable works the fair had to offer.
Is there a method to Google’s madness? An outside observer might conclude that Google has little direction and a surfeit of cash as it lurches from search, to mapping, to mobile, to home audio players, to cloud file sharing.
Divisional Faculty Advisory Groups meet once or twice per year to discuss library and technology issues and interests. All four groups met in the fall semester. Notes on their discussions are available on the LIS Advisors blog [shortcut: go/lisadvisors]. Here are the links:
Arts and Humanities
Highlight: Cross-departmental interest in video recording/storage issues…
Sciences
Highlight: LIS offers a virtual computer option that enables students to access specialized software when not in a computer lab…
Social Sciences
Highlight: Summon. Your students are using it – do you know what it is? Do you like it?
Languages
Highlight: Innovation: digital humanities, cyberinfrastructure…
Topic: Video Tutorials for Library Instruction, presented by Larraby Fellows of CCV
Who’s Invited: All liaisons and anyone else who is interested
When: Friday, January 13, from 2:30-4 pm
Where: Davis Family Library 105
Larraby Fellows, Public Services Librarian at the Community College of Vermont, will tell us how she creates video tutorials for library instruction. Larraby’s presentation will help us kick off our second round of information literacy tutorial planning and creation. Larraby has a nice collection of tutorials on the CCV site. A few of my personal favorites: Go Local? VT Issues & Events as Paper Topics, How Do I Get Help? and Search Words.
Topics will include:
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“Liaison Discussion Section” meetings address research and/or technology topics of interest to liaisons. They can be conversations, or presentations, or both. They take place most often on the 3rd week of the month, but in order to allow people who work different hours to attend, they’re sometimes scheduled for different days/times.
Topic: Copyright Questions and Answers, presented by Terry Simpkins and Kellam Ayres
Who’s Invited: All liaisons and anyone else who is interested
When: Wednesday, December 7, from 11 am-12 pm
Where: Davis Family Library 105
The 2010 MISO Survey revealed that some faculty felt relatively uninformed about copyright and fair use. Liaisons decided we could provide more guidance if we ourselves knew a little more. Terry Simpkins is our copyright officer, and Kellam Ayres is familiar with copyright practices because of her work in Reserves. Terry and Kellam will share answers to frequently asked questions about copyright, including print, sound, and visual formats. (A future discussion might look more deeply into visual formats.)
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“Liaison Discussion Section” meetings address research and/or technology topics of interest to liaisons. They can be conversations, or presentations, or both. They take place most often on the 3rd week of the month, but in order to allow people who work different hours to attend, they’re sometimes scheduled for different days/times.
LIS Staff Middlebury Community MiddPoints
