Adobe Creative Cloud 2018 Now Available

We are pleased to let you know that the Adobe Creative Cloud 2018 suite is now available for installation on eligible computers.

Current Adobe users will need to remove older application versions from their college computers first, then install the new 2018 versions to maintain compatibility with our labs and other colleagues.  To simplify this upgrade process, self service options are available for both Mac and Windows college-owned machines.

Here are the upgrade steps for college-owned computers:

Windows:

  1. Review details about how to use the self service website.
  2. Login at http://go.middlebury.edu/kss, then click the blue Want Software? button.
  3. Click the link for Install CCUninstaller to remove all older Adobe Creative Cloud applications.
  4. Confirm that Device to install software on shows your computer’s Midd sticker #, then click the Install button.
  5. This will bring you to a download history page.  Please wait at least 10 minutes, then check the Programs list from your the start menu to see if the Adobe apps are gone.
  6. Reboot your computer.
  7. Login again at http://go.middlebury.edu/kss, click Want Software?, then click the link for Install Adobe Photoshop (or Indesign or Illustrator).  Allow at least 15 minutes for the install to begin.

Mac:

Important:  Macs require El Capitan OS (10.11) or greater to install Adobe’s CC 2018 suite!

  1. Review details about how to find and use the Self Service utility.
  2. Save a copy of the Plug-ins folder from your computer’s Application folder (e.g., /Applications/Adobe Photoshop CC 2017/Plug-ins/) in advance, as the upgrade process may remove existing ones.
  3. Launch the Self Service utility.
  4. Click Featured in the right-hand pane.
  5. Click the Uninstall button to run Adobe CC Uninstall – through 2017.0 to remove all older Adobe Creative Cloud applications.
  6. Your computer should reboot automatically after the older Adobe software has been removed.
  7. Launch Self Service once again, then return to Featured.
  8. Click Install to run the Adobe 2018 application installers you need.  Important Note:  Adobe Acrobat DC will need to be re-installed if you had it before; it is available through Self Service as well.

Feel free to contact the Helpdesk during our open hours if you have questions or encounter any issues during your upgrade process.

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