Several members of the Middlebury community have recently reported receiving fake “Microsoft Tech Support” telephone calls. These calls are scams. Microsoft does not make unsolicited phone calls to help you fix your computer.
If you receive a call from someone claiming to be from “Microsoft Technical Support” (or a similar sounding organization), hang up. The con artists on the other end of the line are trying to trick you into installing unwanted and potentially malicious software on your computer or disclosing your account credentials.
Again, Microsoft’s support organization does not initiate contact with customers. If you receive a call from someone claiming to be from Windows Support or Microsoft Tech support, just hang up on the call.
For more information on how to avoid telephone support scams, please see
Microsoft Safety & Security Center: Avoiding technical support scams.