Unified messaging delays

For those of you who use our voice mail unified messaging option, i.e. voice mail in email inbox, we’ve discovered that since 11/22/16 there is a varying delay in receipt and notification of a message from between a few minutes to over an hour. Our vendor is troubleshooting the issue.  Voice mail users who don’t use unified messaging are not affected and continue to receive messages and notification within seconds of being left by caller.

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