Public Folder access during e-mail transition

Dear Colleagues,

As you may have heard, Middlebury is in the process of moving our e-mail infrastructure to the cloud in stages – see http://go.middlebury.edu/cloud for details. While this has generally gone smoothly so far, there can be issues if people who have been migrated try to access other mailboxes that have not, or vice versa, especially on Macs. (Outlook for Windows generally works well, possibly after some adjustments as explained at http://go.middlebury.edu/mailmove.) In most cases we can move mailboxes together with the people who access them, but due to the nature of Public Folders they all need to be moved at once (currently scheduled for 8/30).

Bottom line: Mac users may find themselves unable to access Public Folders between the time that their own account is moved and August 30th. (Middfiles and other file servers will be unaffected; this is only for shared folders in Outlook e.g. department calendars.)

If this is an issue for your work, please comment here or e-mail zschuetz@middlebury.edu to discuss so we can find a solution.

We appreciate your patience as we strive to keep our systems functioning optimally.

Sincerely,

~Zach Schuetz
Middlebury College ITS

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