Comments on: Am I Obsolete? http://sites.middlebury.edu/lis/2010/10/05/am-i-obsolete/ We Bring Knowledge to You Mon, 29 Apr 2013 18:45:04 +0000 hourly 1 http://wordpress.org/?v=3.5.1 By: Kenneth Burchfiel http://sites.middlebury.edu/lis/2010/10/05/am-i-obsolete/comment-page-1/#comment-21805 Kenneth Burchfiel Wed, 13 Oct 2010 01:47:35 +0000 http://sites.middlebury.edu/lis/?p=24182#comment-21805 You guys and the library itself will never be obsolete. This place is so much more than the books; it’s the best study spot on campus, where hundreds of carrels make getting to work that much easier. It also has beautiful views, provides a great meeting point and seems to have just about every book I look up.
It’s just a wonderful environment for learning. I just feel more studious when I get here. And given the outside appearance, I’m kind of expecting it to rocket off the ground and travel to Mars.
Thanks for all that you do!
Kenneth

]]> By: Terry Simpkins http://sites.middlebury.edu/lis/2010/10/05/am-i-obsolete/comment-page-1/#comment-21789 Terry Simpkins Wed, 06 Oct 2010 14:54:30 +0000 http://sites.middlebury.edu/lis/?p=24182#comment-21789 Thanks for posting this Shawn. Interesting article and useful reminders. I do think it’s important to be able to say, “That’s a good question. I don’t know the answer, but I’ll find out.” LIS is a complicated organization that engages in a large number and variety of operations. There’s no shame in admitting when I don’t know something.

We all hate being treated shabbily, so let’s make sure we treat the people who come to us for help or information the right way. This article is a good reminder of the basics, and I enjoyed reading about the Ritz Carlton customer service ethos.

]]>