Submitted by Peggy Fischel
Ginnie Bukowski attended AMCOM’s Connect ’08 Conference in Minneapolis, October 12-15. She learned about the stability of Telident’s future, our 911 system, which had been acquired by AMCOM earlier in the year, and their suite of other products – most recently CommTech Wireless purchased less than two weeks before. VoIP, voice recognition, and 911 products were the focus of the sessions she attended. The most significant moments during these days were the frequent opportunities to talk with Telident’s product manager and application engineer. Suggestions that will improve the software were discussed. She was told some of her and others’ ideas may make it into the 9.0 version, which is anticipated early next year.