survey

Circ is looking for input

Circulation is looking to you, the users of the library, for input on circulation policies, loan rules, and the like. Please take a few minutes to take a brief survey and let us know how we can make your life even better than we already do.

Students and Staff – go/circsurvey-st
Faculty – go/circsurvey-fac

The candy at the circ desk is NOT for you

That is, unless you fill out a survey. Students will be filling out surveys and returning them to the circ desk, at which point they can have a piece of candy. If you eat the candy, we will not have enough for the survey’s so please don’t eat it. Even though it is delicious.

Tell us what you think!

Hello,
We – the LIS Website Team – are asking for your help in assessing our new web presence. Before the makeover, some of you completed a survey about the old LIS website, which was very helpful to us. We’re asking you all to take a similar survey about the new LIS website now – whether you did the previous one or not! The results will help us as we plan for the continuing development of the site.

Check out the survey here. It shouldn’t take more than 10 minutes to complete and can easily be completed during your next shift.

Thanks very much for your help,
Jim Beauchemin, Doreen Bernier, Jess Isler, Carrie Macfarlane, Ian McBride, Barbara Merz, Liz Whitaker-Freitas, Elin Waagen

October Fall Training Meeting – Survey Results

Many, many thanks to those of you who took the time to respond to the survey.
And thanks for the feedback and the suggestions – we will take your thoughts into consideration in planning the next training meeting.
Total number of respondents: 23
Of those: 9 did not attend the meeting; 14 did
Comments: Did not attend because: Armstrong Library employee; schedule conflict; schedule Conflict: I had to attend a lecture by a visiting scholar; schedule conflict with fall sport;
Was the NExpress/ILL presentation useful? 5 yes; 2 no; 8 indifferent
Comments: I heard the same information as last training; I already knew all this, but i thought there should have been more emphasis on changing the due date when checking out, because i notice that’s what many people do wrong
Was the Reserves presentation useful? 9 yes; 6 indifferent
Comments: New things came up!
Was the Equipment presentation useful? 12 yes; 1 no; 2 indifferent
Comments: New things came up!
Was the Q and A and general discussion useful? 8 yes; 1 no; 6 indifferent
Was the FISH movie useful? 3 yes; 5 no; 6 indifferent
I had watched it in the last training; I’ve seen it before; it was entertaining…; didn’t really relate to work at the library–the type of costumer service I think is much different than the type of jobs they were doing on that movie.
11 additional suggestions/comments:
Can you please offer more than one session? That way more people will be able to fit it into their schedule. Thank you for your help!
Generally, students don’t seem to have a lot of free time on Monday
Paying students for attending would be motivation to attend; otherwise, not much incentive to be present
The snacks were great! i thought that this meeting was probably very useful to everyone who works at the main circ desk, but i don’t usually deal with much of what we talked about in the meeting since i work at the music library. this is also my second year working, and this information would have been helpful when i started, but not so much now that i’ve been there a while
Maybe have separate meetings for Main Library and Branches. Thanks!
Length of the meeting was good. Doing student training is good, but needs to be kept to a say bi-monthly meeting so that students do not feel like it’s a time burden
I think this was a good time…the food was tasty. Maybe have a sheet go around before the meeting (like during the week before) so that students can indicate what/if anything they want to talk about – instead of just open time for questions that haven’t been thought through – that can go on and take up people’s time
I think that it would be a great idea to do a training session focused on all the neat things there are on the LIS website and throughout the library that we, as workers, and also, just generally patrons, don’t know about. I would love to be able to tell a patron a neat way to look up books/music, or a cool feature on our website or in the library that they didn’t know. I’m sure that there are tons of really neat things that the library does/has that we don’t know about, and I would love to learn about all of them.
I think you should take anonymous circ student questions/comments before the meeting and then answer them during the meeting – so people have some time to think about questions and submit them, maybe over a week or two, and also because some might be shy.

Let me know if you have any questions – or additional comments/suggestions. Feel free to comment on the blog – or email me if you’d prefer anonymity.
Elin

Please take the survey!

Many thanks to those of you who have completed the survey!
We have received some GREAT comments. The feedback is much appreciated and will really help us plan training meetings that are useful to YOU.
Please – if you have not yet filled out the survey – take a few moments on your next shift to complete the survey. It will only take a couple of minutes!