Student Employees

Where’s the librarian?

We don’t have “Librarian on Duty” hours Fri Oct 21 through Tues Oct 25 because of midterm recess. But we’re still around! The go/askus page tells you how to find us:

  • During regular hours, the best thing to do is to call x5496. That number rings in all librarian offices, and one of us should be available to help on the phone or in person.
  • At any hour, you also can use to the go/askalibrarian form, which sends an email to all librarians.

Please encourage all researchers to use the phone and form, too!

Equitrac copy card refunds

If anyone comes to the circ desk asking for a refund for money stored on their Equitrac copy card, here is the procedure:

A circ staff member will read the Equitrac card, note the amount of money left on it, as well as the user’s name and ID number, and send an e-mail with that information to the helpdesk for a refund. The helpdesk will apply the refund when they are able (we will advertise within a week, but generally these are done within a day or two). The cards can be thrown out once the email has been sent to the Helpdesk.

Guest Equitrac refunds will be the same process. If a guest does not have a PaperCut account, they’ll have to open one in order to get a refund. This will involve buying a Papercut card at the Cafe. Understandably, some people might be upset by the fact that they have to buy something in order to get a refund, but this is the option that is place.

We will offer refunds through November 1st, 2011. The reader for the Equitrac cards (to see the amount left on the card) will be installed sometime this week. This will only take place at Davis – please refer anyone at Armstrong looking for a refund to the Davis circ desk.

Where’s a Librarian?

We don’t have “Librarian on Duty” hours during intersession because we receive so few questions. But we’re still around! The go/askus page tells you how to find us:

  • During regular hours, the best thing to do is to call x5496. That number rings in all librarian offices, and one of us should be available to help on the phone or in person.
  • At any hour, you also can use to the go/askalibrarian form, which sends an email to all librarians.

Please encourage all researchers to use the phone and form, too!

Restricted DVDs

We have set aside the collection of DVDs that has been designated as “Restricted” and will stay behind the circ desk even when all the other DVDs have gone out to the stacks. Currently, these DVDs are on the three carts outside Dan’s office. They are somewhat (but mostly not) in order, so just scan for titles. Once we have room on the shelves, these will be put in order on a shelf.

The DVDs have a status of “restricted” in the catalog. You will be asked if you want to clear this status upon check in or out. Please say no. (Though if you do accidentally change it, I can periodically run a report to have them all changed.) This will not affect their circulation – it serves only to alert the patron (or you, if you are trying to find it) that it is not on the shelf where it would normally be. They also have a message that pops up when you check in and out that says “Restricted DVD”, which will serve as a reminder to put it back on the cart when it gets checked in. These will circulate as usual – 4 hours for students and staff, 3 days for faculty.

Let me know if there are any questions.

How to find a librarian

We don’t have “Librarian on Duty” hours during intersession because we receive so few questions.  But we’re still around!  The go/askus page tells you how to find us.  Note that it now includes “Today’s Hours” in the sidebar!

  • During regular hours, the best thing to do is to call x5496.  That number rings in all librarian offices, and one of us should be available to help on the phone or in person.
  • At any hour, you also can use to the go/askalibrarian form, which sends an email to all librarians.

Please encourage all researchers to use the phone and form, too!

Returns mania! And other end-of-term reminders

It’s that time of year again — when thousands upon thousands of library materials are returned to us. Here are a few tips to keep in mind during your final shifts of the term:

  • Keep up with returns — don’t let things pile up!
  • Scan books for damage and pull any that are in serious need of repair
  • Scan book carts and make sure that errant items (ie. NExpress, VT Coll, Armstrong, etc.) aren’t being sent to the wrong places
  • Be pro-active and take full carts to the reshelving areas during your shift
  • If you receive an “on the fly” message during check-in, give the item to a supervisor
  • You may field questions about borrowing books over the summer — our borrowing policies apply year-round. Students can borrow a book for the usual four-week loan period and renew via MyMIDCAT. They are also responsible for mailing the item back to us if it’s recalled.

Please let a supervisor know if you have any questions. We’re here to help you during this busy time!