The Courtesy Hold Shelf should be used for NON-LIBRARY materials only. If it is a library item, it should be put on hold via Millennium. Thanks!
Welcome back everyone ~
We hope your break was awe-inspiring and refreshing so you can now tackle the last 6-week blast of Spring classes with gusto!
I wanted to clarify the distinction between the more commonly used Hold Shelf, as opposed to the Courtesy Hold Shelf near the back offices. When someone comes to the desk to ask for an item on hold, if that item is not on the usual Hold Shelf (for lending and ILLs), feel free to ask the person if they meant the Courtesy Hold Shelf. This is a common mixup, so I wanted to be certain you knew of the distinction. The Courtesy Shelf is what it is titled; it is meant to be a 24-hour way station for anyone leaving behind personal items. Please ask a supervisor if you have any questions.
The courtesy hold shelf is used for several different things.
1. A place for temporarily holding library materials that are not checked out. Item status – available. The borrower may have an overdue or may have forgotten their card. You can offer to hold the materials they would like to borrow for 24 hours.
NOT to be used for holding library materials that are checked out. Instead, check in and place a system hold so that item reflects accurate system location and status.
2. A place to hold video and DVD cases that are returned to the library without a disc or part/booklet. Notify borrower – do not check in. Item status – checked out.
NOT for music CD cases returned without discs or booklets. Return to Music Library – do not check in. Status – checked out
3. A place to hold miscellaneous things that need to be picked up – usually left there by LIS staff.
NOT to be used for picking up media services equipment – media service equipment is held on the media shelf in the equipment closet.
NOT for lost and found