Weekly report 2-18-2014

User Services Weekly Report
Date: 2-18-2014
Name: Dan Frostman
Circulation Services – Circ, Reserves, and Stacks

Statistics:
• Items on reserve: 1091
• Amount billed to college accounts this week for missing items: $5,730
Highlights: (Progress towards Goals, accomplishments)
Armstrong:
• Reserves slowing down – still waiting for recalled items
• Student schedule stabilizing
Davis Family:
• All reviews done!
• Carrel day is going smoothly – still lots of carrels available
• Evenings still slow
• Almost done swapping old laptops for new ones
• Student employee of the month
• Billing done
• Student schedule set, starting to think about summer
Stacks:
• Carrel day
• H shift
• Setting student schedule
Reserves:
• In pretty good shape – stuff still coming in, but not a deluge

Challenges:
• Back and forth with Solar Winds about mysterious WHD issue
• Books getting missed at check-in – students getting reminded
• Faculty requested a DVD at 11:30 for a 6:30 screening, DVD is checked out
• STILL waiting for compact shelving to be fixed
• Nexpress down for CBB schools – workaround in place

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