User Services Weekly Report
Date: 11/14/2012
Name: Dan Frostman
Circulation Services – Circ, Reserves, and Stacks
Statistics:
• Current number of students blocked by penalty points: 39
Highlights: (Progress towards Goals, accomplishments)
Armstrong:
• Busy with lots of people in library, lots of Nexpress, ILL
• TONS of student sub requests
• Stats week
• Penalty points going pretty smoothly
• Thanksgiving break prep
Davis Family:
• Kim back from great conference in GA
• No major protests from blocked students
• Book sale
• Students asking for iPhone 5 chargers
• Met with Helpdesk students to discuss equipment at circ
• Discussed hosted vs. non for WHD
• Nexpress conference call
• Sr. tech specialist hiring committee meeting
• Stats week
• Lots of student shift swapping
Stacks:
• Returns
• Carrel sweeps
Reserves:
• Finished BL report
• Final week of copyright course
• Fall reserves still coming in, some Winter
• Took Friday off for a relaxing visit to the dentist
Challenges:
• Some confusion over student pay during Sandy
• Being asked to deliver equipment to and from McCullough
• Students keeping non-checked out books on carrels