Weekly report 8-8-2012

User Services Weekly Report
Date: 08-08-2012
Name: Dan Frostman
Circulation Services – Circ, Reserves, and Stacks

Statistics:
• Number of mosquito bites I currently have after a hike up to Abbey Pond: 7
Highlights: (Progress towards Goals, accomplishments)
Armstrong:
• Heavy plotter use
• Welcome to Wendy, the new Science Data Librarian!
Davis Family:
• 3 new microfilm/fiche readers ordered
• Print questions decreasing
• Prepping equipment requests for BLWC
• Last week of BLSE shifts
• Working on SLAs
• Down one staff and student this week
• 2nd HEAT replacement demos today and tomorrow
Stacks:
• Reshelving
• Up next: Shift the Music Oversize to the end of the Music shelving
Reserves:
• Prep for BLSE breakdown (of reserves, not mental)
• Fall reserves
• BLNM reserve books returned safe and sound
• Met with Peter Liu of Monterey
• Met with Acquisitions re. online forms and reserves

CT Team: Segue and Team goals
R&R: picnic planning

Challenges:
• Some departmental accounts not working with the plotter
• Power losses = resetting of moveable shelves
• Confusion over Papercut quotas for BLSE patrons (resolved)
• Does anyone want to buy my car?
• Web Help Desk bought out by SolarWinds
• Not enough bins for all of the BLSE returns

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