User Services Weekly Report
Date: 5-30-2012
Name: Dan Frostman
Circulation Services – Circ, Reserves, and Stacks
Statistics:
• Amount billed for unreturned items: $8105
• Amount credited the next week for returned items: $5270
• Total number of items on reserve for Spring: 1784
Highlights: (Progress towards Goals, accomplishments)
Armstrong:
• Returns
• Recovering
Davis Family:
• Good library conference at St. Mike’s
• Challenging to get students to cover the desk during exams
• Interest in a lunch retreat to debrief and prepare for Summer
• Planning for Fall student coverage
• Nice to have overlap with Janine
• Directory and distribution lists updated as seniors graduate
• KACE demo (HEAT replacement team)
• Updated hours/days closed in Millennium
• Updated Library hours calendar through August
• Starting to think about goals
Stacks:
• Returns
• Carrel cleaning, inventory
Reserves:
• On vacation in sunny CA!
Web team: Content Managers Summit ; last meeting of this incarnation – meeting with Communications next week
Space Team: n/a
CT Team: n/a
Challenges:
• Confusion around SEO and moving
• Billing, equipment, and reserves difficult patrons
• LS family members creating problems in Millennium via the Banner load