Monthly Archives: November 2011

Weekly report 11-30-11

User Services Weekly Report Date: 11-30-11 Name: Dan Frostman Circulation Services – Circ, Reserves, and Stacks

Weekly report 11-22-11

User Services Weekly Report Date: 11-22-11 Name: Dan Frostman Circulation Services – Circ, Reserves, and Stacks

Work Etiquette: clearing the deck of debris (loose books, CDs, etc) between shifts

Hello Circ Students! Please be absolutely certain to clear away books, DVDs, CDs and all stray items at the end of your shift. There have been several requests from your co-workers about this issue. Several students are beginning each shift … Continue reading

Weekly Report 11-16-11

User Services Weekly Report Date: 11-16-2011 Name: Dan Frostman Circulation Services – Circ, Reserves, and Stacks

Access Services Conference – Atlanta GA

Valuable information was gathered at the recent Access Services conference held at Georgia Tech. Learning various customer service styles and techniques utilized in libraries ranging from student populations of 2,000 to 48,000 was eye-opening. The major takeaway was how change … Continue reading