To P&P or not to P&P?
-When in doubt about whether something needs to be repaired, please place on the P&P shelf
-If there is normal wear and tear – check it in, then change status to “being repaired”, fill out and insert a blue repair slip and place on P&P (repair) shelf
-Please note! If there is obvious damage and neglect (not normal wear and tear) do not check the item in – refer it to a Circ supervisor for damage evaluation
-It is necessary to use blue bindery slips in books whenever the required repair is not blatantly obvious. If, for instance, a borrower points out missing pages, it is important for a blue bindery slip to be forwarded with the book so that P&P staff know what the problem is.
If the book is falling apart then it’s not really necessary to point that out, but inserting a slip does make it clear where the book is going.
-When a DVD comes to P&P with no slip they will assume that it has playback problems and needs to be sent through the DVD repair machine
-When a DVD case is broken or needs to be relabeled, a blue P&P slip should be placed in it with the appropriate box checked
-Note new “flag” procedure for incoming DVDs: From now on green location flags will be placed in DVDs going to the Browsing Media collection and no flags will be placed in those going to the teaching collection behind the Circulation Desk.
-Please note that Reserve items in need of repair are handled differently because they are in such high demand. If a Reserve item is reported to you as damaged (scratched DVD, cover falling off of book, etc), please give it directly to the Reserves staff member on duty, and we’ll walk the item down to P&P for a rush repair. Please do not leave damaged Reserve items on the P&P hold shelf at Circ. Thank you!