Requesting, Retrievals, Holds and Recalls

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Midd Requesting
Due to decreased staffing resources, Circulation Services will no longer be able to retrieve requested materials for on-campus borrowers. This change in service will take effect within the next couple of weeks. It has been a valued and appreciated service, but sadly we are unable to provide retrieval services in light of current staffing changes. Circ staff – please prioritize NExpress and ILL – and retrieve local requests as staffing allows during this busy time. Please direct borrowers to the shelves for self-retrieval if their requests have not been retrieved yet.

Recalls and Holds
Borrowers can continue to place holds on materials that are currently checked out. Please be aware that a hold request will not shorten the due date (recall the item), but it will ensure that the item is held for the borrower when returned. For items needed sooner than the due date listed in the library catalog, please recommend NExpress. The average turnaround for NExpress requests was 1.3 days (including weekends). Wow!

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