Author Archive

Welcome to “Self-Service” Software Installation

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ITS has been working on options for our customers to install licensed software on their college-owned computers using convenient, “self-service” methods that provide control over when the installations take place. (We are not licensed to provide software on personally owned computers, only college owned.)  To learn how this works on college Windows computers, please visit […]

Microsoft to end technical support for Windows XP and Microsoft Office 2003

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Microsoft will end support for the Windows XP operating system and Microsoft Office 2003 software on April 8.  Microsoft will no longer release security updates or provide technical support for either product after this date. Both Windows XP and Office 2003 will continue to function, but computers running either product will become increasingly vulnerable to […]

New Staff Member in Service Requests

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The Helpdesk has hired a new Senior Technology Specialist, Scott Remick.  Scott is a local who brings many years’ experience in the computing realm, having split his career between Computer Alternatives and RetailVision.  We are excited to have his skills already … Continue reading

New Employees on the Helpdesk

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I’m sharing great news! The Helpdesk has hired staff for our two open positions.  We have hired Chris Anderson for the position of Computing Specialist II.  Chris worked for the helpdesk while attending classes at Middlebury College (2006-2010).  His start … Continue reading

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